(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)
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170 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />
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Don’t keep your arms too close to your body. H<strong>and</strong>s<br />
clasped behind your back make you look like you’re<br />
being arrested; h<strong>and</strong>s clasped in front (the protective<br />
“fig leaf” position) make you look unsure <strong>of</strong> yourself.<br />
Do take your time making eye contact. Look <strong>at</strong> individuals<br />
in the audience for <strong>at</strong> least three to five seconds<br />
to really connect.<br />
Don’t let your gaze sweep the audience too quickly or<br />
get stuck addressing only one part <strong>of</strong> the room.<br />
Do move around. Human beings are drawn to movement.<br />
Our brains are programmed to pay <strong>at</strong>tention to it.<br />
Don’t move constantly, however. You are most effective<br />
when you combine movement with physical pauses<br />
in which you st<strong>and</strong> absolutely still <strong>and</strong> highlight some<br />
key points.<br />
TRY THIS<br />
<strong>The</strong> next time you are preparing to give a present<strong>at</strong>ion to<br />
any size audience, begin by defining your goal. For example,<br />
you might be trying to close a sale, get your boss to consider<br />
you for a promotion, or motiv<strong>at</strong>e your organiz<strong>at</strong>ion to<br />
embrace change. Wh<strong>at</strong>ever your objective is, use th<strong>at</strong> as<br />
your framework for choosing supportive body language.<br />
If you want to project authority <strong>and</strong> control, disregard some<br />
<strong>of</strong> the rules you’ve just learned. Control <strong>and</strong> authority can be<br />
underscored by st<strong>and</strong>ing behind the lectern, minimizing your<br />
gestures, <strong>and</strong> making limited eye contact. But if projecting<br />
sincerity, caring, or concern is part <strong>of</strong> your message, you’ll get<br />
better results by keeping in mind the guidelines I’ve st<strong>at</strong>ed.