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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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74 <strong>The</strong> <strong>Nonverbal</strong> <strong>Advantage</strong><br />

TRY THIS<br />

Make a list <strong>of</strong> all the things th<strong>at</strong> you find fun, silly, or amusing,<br />

such as people, pets, events, jokes, movies, <strong>and</strong> songs. <strong>The</strong><br />

next time you go to a business event where you want to be<br />

perceived as friendly <strong>and</strong> approachable, stop for a few moments<br />

<strong>and</strong> think about one <strong>of</strong> these smile-producing memories <strong>and</strong><br />

allow th<strong>at</strong> genuine emotion to produce a genuine smile.<br />

Wh<strong>at</strong>ever their origin or motiv<strong>at</strong>ion, smiles have a powerful<br />

effect on all <strong>of</strong> us. <strong>The</strong> human brain prefers happy faces,<br />

recognizing them more quickly than those with neg<strong>at</strong>ive<br />

expressions. Smiles are such an important part <strong>of</strong> communic<strong>at</strong>ion<br />

th<strong>at</strong> we spot a smile <strong>at</strong> 300 feet—the length <strong>of</strong> a<br />

football field. And if you ever go to trial, keep this in mind:<br />

although courtroom judges are equally likely to find smilers<br />

<strong>and</strong> nonsmilers guilty, they tend to give smilers lighter penalties,<br />

a phenomenon called the smile-leniency effect.<br />

“I’d really like to take another look <strong>at</strong><br />

Dr. Odett’s happy-face theory.”

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