(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

172 The Nonverbal Advantage
quite visibly placed it on the lectern. The unspoken message:
“I’m a very busy man, you can tell I don’t like coming into
dirty places like this, and I have exactly twenty minutes to
spend with you.” That message was quite different from the
words he actually used to begin his comments: “I’m happy
to be with you today.”
Which message do you think those refinery workers
believed—the CEO’s spoken words or what his body language
said?
The Body Language of Inclusion
No leader, regardless of how intelligent he or she may be, can
succeed alone. Leaders need the support, energy, and ideas
of others. In my research over the past twenty-five years, I’ve
found that great leaders are great collaborators, able to make
everyone feel like they are all part of the team. People work
for bosses, but they work with leaders.
A great leader is one of the team.