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(Bk Business) Carol Kinsey Goman Ph.D.-The Nonverbal Advantage_ Secrets and Science of Body Language at Work -Berrett-Koehler Publishers (2008)

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Chapter 5: Talking with Your H<strong>and</strong>s<br />

87<br />

Here are some examples you’ll recognize in any North American<br />

organiz<strong>at</strong>ion:<br />

<br />

<br />

<strong>The</strong> thumbs-up sign is<br />

commonly understood to<br />

mean “good job,” “okay,”<br />

or “everything’s fine.”<br />

H<strong>and</strong> rocking—where<br />

the palm faces down, the<br />

fingers spread out, <strong>and</strong><br />

the h<strong>and</strong> rocks left <strong>and</strong><br />

right—means “so-so”<br />

or “maybe.”<br />

A double thumbs-up for<br />

a really good job<br />

<br />

<br />

<strong>The</strong> two-fingered V-sign (also used as a “peace sign”)<br />

communic<strong>at</strong>es a victory.<br />

A shoulder shrug, especially when accompanied with<br />

a palms-up gesture, means the person<br />

doesn’t know, doesn’t underst<strong>and</strong>, or<br />

doesn’t care.<br />

Wh<strong>at</strong> did you say?<br />

<br />

<br />

A h<strong>and</strong> cupping the ear says, “I can’t<br />

hear you.”<br />

Slapping the forehead is a way to communic<strong>at</strong>e,<br />

“Oh<br />

no, I completely<br />

forgot!” or “How<br />

stupid <strong>of</strong> me!”<br />

<br />

Holding the thumb straight<br />

down means “bad idea” or “no.”<br />

A classic sign <strong>of</strong> rejection

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