11 months ago

ACC 6 Enterprise Datasheet

6. Select a search

6. Select a search result to display the event details at the bottom of the tab. 7. To save the log search results, click Save events to file.... You can choose to save the search results as a text file or a CSV file. Managing User Connections If you find that too many users are logged in through the same username, or inactive users are preventing active users from accessing a site, you can force specific users to log out. 1. In the New Task menu, click . The User Connections tab is displayed. 2. Select a site from the System Explorer to display a list of all the current users on the right. • The users are listed by User Name and Machine Name so that users that share a login are displayed separately. • The Login Duration column lets you know how long that user has been logged in to the site. 3. To force a user to log out of a site, select a user then click Log Users Out. Monitoring Site Health To help you monitor the health of your site, you can access a quick overview in the Site Health tab. • In the New Task menu, click . The Site Health tab is displayed. o To export a PDF copy of all the site details, click Export Site Report to PDF at the bottom-right corner. The status icons beside each site name identifies the overall health of the site. In the System Explorer, select a site to display the status of the connected servers. If your sites are configured into a family, you will be able to see the status of all Child sites if you are logged into the Parent site. If you are only logged into a Child site, the Parent site status is displayed as unknown. The following health symbols identify the status of each component in the ACC software: • — the component is functioning normally. • — the component requires your attention. • — the component is unavailable or offline. • — the component status is unknown. At the top of the tab, click any of the available filters to choose what type of information is displayed. By default, all available information is displayed. Listed information include: Managing User Connections 12

Feature Description Server Name — at the top of each pane is the name of the individual server in the site. Beside the name is the server status. General Information: Information about the server in the site. Server IP: Total Camera Licenses: Camera Licenses in Use: CPU Load of ACC Server: Memory usage of ACC Server: System Available Memory: Up Time: The server's IP address. The total number of camera channel licenses that have been applied to the server. The number of cameras that are currently connected to the server. The percentage of server processing power that is used by the Avigilon Control Center Server software. The amount of memory used by the Avigilon Control Center Server software. The amount of storage available for video recording. The amount of time the server has been running since it was last rebooted. Network Adapters: The networks that the server is connected to, including the IP address of the network connection, the network speed and the amount of data passing through the connection. Adapter Name Link Speed IP Incoming Outgoing The name of the network adapter that is connected to the server. The maximum speed supported by the network adapter. The IP address of the network adapter. Cameras: Information about the devices that are connected to this server. The speed of incoming data. This includes recording video. The speed of outgoing data. This includes video streaming to the Client software. NOTE: If the device is disconnected, the device's details may still be displayed but the Compression column is empty because there is no video streaming. General Network Hardware Compression The name, model number and location of the device. The IP and MAC addresses of the device. The serial number of the device. The video compression rate, resolution, quality and images per second (ips) of video streamed from the device. Site Settings The settings stored at the site level impact all users and devices within the site. Site Settings 13

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