RVCC 2019 NECHE Self-Study

oosting our Enrollment department with a new Enrollment Coordinator, Enrollment
Specialist, and part-time student services staff, key hiring also included an Associate Vice
President of Student Affairs and a Human Resource Officer to establish a strong leadership
team.
Appraisal of Human Resources
Recognizing the limitations that surround antiquated hiring and employment practices
based on previous affiliations that CCSNH had as a state system, RVCC has begun
identifying and implementing solutions for inefficiencies with processes and procedures,
such as the following:
The onboarding process at RVCC has been a struggle for all involved parties due not
only to the inefficiencies of the past but also to the recent vacancy and turnover in
the Human Resource Officer position. With a new Officer hired and CCSNH moving
forward on a project to overhaul onboarding and provide a new application for our
recruitment system, these issues will be mostly eliminated.
Although salary ranges for staff are consistent with state averages for comparable
positions, and come with the added incentive of a good insurance and benefit
package, managers have struggled with providing incentive and reward for
performance due to the unionized increase structure. Through looking at additional
growth opportunities and external professional development, RVCC is seeking
alternative and unique ways of recognition.
As a result of the turnover and instability in past years, morale of faculty and staff has
been a chief concern. In addition to providing new stability and greater student service
through key hires, RVCC leadership has recognized a lack of structure and role definition.
To rectify this, the College is looking at reporting relationships and confirming or defining
roles for employees where necessary. Although an ongoing project, there have already
been positive results especially within the student services and enrollment area. To assist
in the goal of recruiting and retaining our students, RVCC has hired two full-time and one
part-time enrollment specialist. These positions have had a direct impact on the number
of students and community members looking into RVCC. In addition, with the hiring of a
full-time IT manager and a full-time IT technician, the RVCC community has been able to
obtain and implement better technology and benefit from more timely assistance from the
IT department.
With a stable leadership team, several important positions being hired, and the continued
support from the CCSNH System Office, RVCC has been able to gain more confidence in its
strategic goals. Although there will always be room for improvement, the RVCC
community has made huge strides since July 2018.
Financial Resources
Budgeting Process
State law (RSA 188-F: 2) states that “the Community College System of New Hampshire
shall be governed by a single Board of Trustees which is the policy making and operational
authority. The BoT is responsible for ensuring that the colleges operate a well-coordinated
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