RVCC 2019 NECHE Self-Study

enterprise management system. With advances in budgeting and accounting software
(some of which are available in Banner but have not been adopted by CCSNH), we could
become more accurate and more efficient.
Information, Physical, & Technological Resources
River Valley Community College has changed a great deal in our information, physical and
technological resources since the last self-study. The physical infrastructure has changed
significantly with the renovation of the main campus in 2013-2014; the purchase of a new
location for our Keene Academic Center; and the purchase and renovation of the defunct
Lebanon College in Lebanon, NH as our new Lebanon Academic Center. These updates
have been discussed in prior NECHE Progress Reports.
RVCC has also worked on prioritizing critical maintenance and safety for the institution.
Recent security upgrades at all RVCC locations include the installation of security cameras
inside and outside of the College, as well as the use of swipe cards on exterior and interior
doors. Upgrades to classrooms include new furniture and dedicated instructional
computers in most of the rooms that are used by RVCC students and faculty. Rooms that
we hope to upgrade in the future are the Anatomy & Physiology Lab, the Medical
Laboratory Technician Lab, the Medical Assistant Lab, the Chemistry Lab, and two small
classrooms. Recent academic technology upgrades include the transition from Blackboard
to Canvas and the migration from Banner 8 to Banner 9.
As mentioned earlier, the RVCC IT Department has also been invigorated with new
personnel. IT provides day-to-day support through a helpdesk ticketing system, email,
phone and in-person. IT provides all hardware, software, networking and phone support
for both the academic and administrative networks, as well as audio visual technological
support for all classrooms. RVCC IT provides Easy Login username and passwords for all
members of the college community which allows access to the network, SIS, Email,
Canvas and all library databases. IT works with end users to resolve day to day
technological problems and tracks potential external security threats, most commonly
“phishing” emails, while educating the college community about these types of threats as
soon as they are recognized.
The RVCC Library supports the academic needs of River Valley Community College through
the provision of information resources, services and instruction. The Library strives to be
an integrated and valued asset to the RVCC community and to support student success.
The Library staff pride themselves on their ability to recognize when information is needed
and to locate, evaluate, and use effectively the needed information and provide access to
information resources that support the RVCC curriculum & research needs of students,
faculty & staff. The Library provides information literacy sessions at all levels; face-to-face
and email interactions with students and faculty; database tutorials; and a free information
literacy tutorial in Canvas that all students are registered for. The Library is approximately
ninety percent electronic, and the RVCC community can access the library holdings via use
of their Easy Login credentials at any time.
Strengths
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The RVCC Library continues to expand its services and collections.
Infrastructure has been updated at all three locations.