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RVCC 2019 NECHE Self-Study

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student learning at the course level, program level, and institutional level and utilize the<br />

data gathered to improve the student experience. Graduate Satisfaction Surveys and<br />

graduate placement data are used by the institution to gain a better understanding of<br />

student success. At the program level, Program Directors use a variety of methods and<br />

tools to assure that a high level of educational quality is maintained.<br />

Currently, <strong>RVCC</strong> relies on Veera Bridge for data relative to retention rates, enrollment<br />

rates, and other demographic data. While this is somewhat useful, we are in the beginning<br />

stages of using this tool. It should also be noted that Rapid Insights, the provider, is still<br />

developing the resource using CCSNH as their test site. The implementation of Degree<br />

Works for Academic Advisors should also serve to provide additional data collection tools<br />

related to student retention.<br />

One of the areas of concern at <strong>RVCC</strong> was the declining completion rate over the past three<br />

Academic Years (Figure 8.1). This, in conjunction with the data provided in Chart 8.1<br />

shows that the majority of students enroll in the College as “General Studies: Exploratory”<br />

majors. This is attributed to the large number of competitive Allied Health programs at<br />

the College. When students do not meet admission requirements of their major of choice;<br />

or if they enter the College during a semester when their program doesn’t start; or if they<br />

would like to complete their General Education requirements prior to applying to their<br />

program of choice, they enter into the General Studies: Exploratory option while they<br />

continue to pursue acceptance into their program of choice. Ninety percent of students in<br />

General Studies: Exploratory are interested in matriculating into an Allied Health program.<br />

Many of these students do not complete as the General Education program is only to be<br />

utilized for the first 24 credits of college.<br />

The College recognized this as a concern and in Fall of 2018, under the leadership of the<br />

General Studies Academic Advisor, and with the support of VPAA Jahn, began to develop a<br />

solution to this situation. Recognizing the draw of the Allied Health programs at the<br />

College, the Academic Advisor and the Department Chair of Health Science began<br />

developing a certificate that will take the place of the General Studies: Exploratory option.<br />

This Certificate in Health Applications will prepare students for entry level health care<br />

positions such as Home Health Aids, Rehabilitation Aids, Dietetic Aids, and Health &<br />

Wellness Coaches while simultaneously allowing students to complete their General<br />

Education requirements for the Allied Health, Health Science, or Nursing programs.<br />

Students who do not transfer out of the certificate into their Allied Health program of<br />

choice will now be able to complete a certificate in two semesters. As of the writing of this<br />

report, this new certificate is before the Curriculum Team.<br />

Another area of concern from the assessment data was the relatively low Exam Pass Rate<br />

percentage in the Radiographic Technology program in Fall of 2017. This low pass rate<br />

caused students to place a complaint with the accrediting body, JCERT, who came for a<br />

surprise site visit. At the time, a new Program Director had just been hired and the<br />

Clinical Coordinator had left unexpectedly. The low pass rate, in conjunction with not<br />

having a dedicated Clinical Coordinator, caused the program to be placed on probation<br />

with their national accrediting body. In response to this, the new Program Director<br />

updated the curriculum, completed a new self-study (2017), and in December of 2018 a<br />

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