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student learning at the course level, program level, and institutional level and utilize the<br />
data gathered to improve the student experience. Graduate Satisfaction Surveys and<br />
graduate placement data are used by the institution to gain a better understanding of<br />
student success. At the program level, Program Directors use a variety of methods and<br />
tools to assure that a high level of educational quality is maintained.<br />
Currently, <strong>RVCC</strong> relies on Veera Bridge for data relative to retention rates, enrollment<br />
rates, and other demographic data. While this is somewhat useful, we are in the beginning<br />
stages of using this tool. It should also be noted that Rapid Insights, the provider, is still<br />
developing the resource using CCSNH as their test site. The implementation of Degree<br />
Works for Academic Advisors should also serve to provide additional data collection tools<br />
related to student retention.<br />
One of the areas of concern at <strong>RVCC</strong> was the declining completion rate over the past three<br />
Academic Years (Figure 8.1). This, in conjunction with the data provided in Chart 8.1<br />
shows that the majority of students enroll in the College as “General Studies: Exploratory”<br />
majors. This is attributed to the large number of competitive Allied Health programs at<br />
the College. When students do not meet admission requirements of their major of choice;<br />
or if they enter the College during a semester when their program doesn’t start; or if they<br />
would like to complete their General Education requirements prior to applying to their<br />
program of choice, they enter into the General Studies: Exploratory option while they<br />
continue to pursue acceptance into their program of choice. Ninety percent of students in<br />
General Studies: Exploratory are interested in matriculating into an Allied Health program.<br />
Many of these students do not complete as the General Education program is only to be<br />
utilized for the first 24 credits of college.<br />
The College recognized this as a concern and in Fall of 2018, under the leadership of the<br />
General Studies Academic Advisor, and with the support of VPAA Jahn, began to develop a<br />
solution to this situation. Recognizing the draw of the Allied Health programs at the<br />
College, the Academic Advisor and the Department Chair of Health Science began<br />
developing a certificate that will take the place of the General Studies: Exploratory option.<br />
This Certificate in Health Applications will prepare students for entry level health care<br />
positions such as Home Health Aids, Rehabilitation Aids, Dietetic Aids, and Health &<br />
Wellness Coaches while simultaneously allowing students to complete their General<br />
Education requirements for the Allied Health, Health Science, or Nursing programs.<br />
Students who do not transfer out of the certificate into their Allied Health program of<br />
choice will now be able to complete a certificate in two semesters. As of the writing of this<br />
report, this new certificate is before the Curriculum Team.<br />
Another area of concern from the assessment data was the relatively low Exam Pass Rate<br />
percentage in the Radiographic Technology program in Fall of 2017. This low pass rate<br />
caused students to place a complaint with the accrediting body, JCERT, who came for a<br />
surprise site visit. At the time, a new Program Director had just been hired and the<br />
Clinical Coordinator had left unexpectedly. The low pass rate, in conjunction with not<br />
having a dedicated Clinical Coordinator, caused the program to be placed on probation<br />
with their national accrediting body. In response to this, the new Program Director<br />
updated the curriculum, completed a new self-study (2017), and in December of 2018 a<br />
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