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<strong>METRO</strong> GROUP : ANNUAL REPORT 2011 : BUSINESS<br />

→ GROUP MANAGEMENT REPORT : 5. EMPlOyEEs<br />

608<br />

5. Employees<br />

MeTRo GRoUp aims to secure its long-term positive earnings<br />

development. To this end, we need employees and managers<br />

who and bring our strategy to life on the job each day.<br />

They must be people who are literally “Made to Trade.”, that<br />

is, they must think like entrepreneurs and take responsibility<br />

into their own hands. Because our need for motivated and<br />

qualified employees will continue to grow as we carry out<br />

our growth strategy and expand internationally, we implement<br />

far-sighted human resources policies: we systemat-<br />

ically invest in individual initial and ongoing training programmes,<br />

our working conditions and management culture<br />

in order to attract the very best employees and managers to<br />

our Company, to support them in accordance with their drive<br />

and abilities and to strengthen their long-term bond with<br />

our Company. By taking this approach, we are determined to<br />

become the employer of choice.<br />

Development of employee numbers<br />

In the financial year 2011, MeTRo GRoUp employed an<br />

average number of 249,953 full-time equivalents, 0.9 percent<br />

less than in the previous year. our personnel expenses<br />

fell by 1.1 percent to €7.3 billion (previous year: €7.4 billion).<br />

of this total, €6.0 billion was attributable to wages<br />

and salaries, including wage taxes and employees’ contribution<br />

to social insurance programmes. The rest was<br />

attributable to social welfare contributions, pension<br />

expenses and employee benefits.<br />

Further information about personnel expenses is included in<br />

no. 15 of the notes to the consolidated financial statements<br />

“personnel expenses”.<br />

The largest number of MeTRo GRoUp’s employees work outside<br />

our domestic market of Germany. our workforce in<br />

→ p. 114<br />

Western europe (excluding Germany), eastern europe and<br />

asia/africa rose slightly by 0.4 percent to 158,764 full-time<br />

equivalents in 2011. a major reason for this increase was our<br />

accelerating international expansion. on average, we employ<br />

50 to 250 employees at each new location – depending on the<br />

sales format. In Germany, by contrast, the number of fulltime<br />

equivalents fell by 3.2 percent to 91,189.<br />

Development of employee numbers of <strong>METRO</strong> gROUP<br />

annual average<br />

workforce by headcount<br />

2010<br />

2011<br />

Germany International<br />

Total<br />

workforce by full-time equivalents<br />

2010<br />

2011<br />

112,464 170,816<br />

109,099 171,757<br />

Germany International<br />

Total<br />

94,169 158,089<br />

91,189 158,764<br />

252,258<br />

283,280<br />

280,856 (–0.9%)<br />

249,953 (–0.9%)<br />

In 2011, our sales division Metro Cash & Carry employed an<br />

annual average of 112,588 full-time equivalents, 2.6 percent<br />

more than in the previous year. The number of full-time<br />

equivalents at Real dropped by 6.0 percent to 52,431. The<br />

sales division Media-saturn had an annual average of 57,585<br />

full-time equivalents in 2011 – that is, 2.2 percent less than in<br />

the previous year. The main reason for this decline was the<br />

sale of 35 saturn stores in France to the HTM <strong>Group</strong> in the<br />

second quarter of 2011. at Galeria Kaufhof, the number of<br />

full-time equivalents dropped by 3.2 percent to 18,522. In the<br />

real estate business area, we employed 1,213 full-time equiva -<br />

lents, 8.2 percent less than in the previous year. The number<br />

of full-time equivalents in the “others” segment rose slightly<br />

by 2.9 percent to 7,614.

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