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pdf (22.8 MB) - METRO Group

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<strong>METRO</strong> GROUP : ANNUAL REPORT 2011 : BUSINESS<br />

→ GROUP MANAGEMENT REPORT : 5. EMPlOyEEs<br />

Employees by region<br />

full-time equivalents<br />

36.1%<br />

eastern europe<br />

Employees by segment<br />

full-time equivalents<br />

7.4%<br />

Galeria Kaufhof<br />

23.0%<br />

Media-saturn<br />

0.5%<br />

Real estate<br />

7.1%<br />

asia/africa<br />

21.0%<br />

Real<br />

20.3%<br />

Western europe<br />

(excl. Germany)<br />

3.0%<br />

others<br />

36.5%<br />

Germany<br />

Far-sighted human resources policies<br />

45.1%<br />

Metro Cash & Carry<br />

our Company’s future largely depends on our ability to react<br />

flexibly and rapidly to changing business conditions and customer<br />

needs. For this reason, our human resources policies<br />

enable our employees to play an active role in shaping these<br />

changes and in optimally fulfilling the expectations of our<br />

customers. By assuming the social responsibility that falls to<br />

us as an employer, we are simultaneously responding to<br />

demographic change: a shrinking labour pool, a rising average<br />

age of employees around the world and growing migration<br />

to Western europe. In the race to attract the best experts<br />

and managers, our far-sighted human resources policies<br />

give us a considerable edge.<br />

To us, assuming responsibility for our staff means:<br />

→ p. 118<br />

→ We promote a value-orientated managerial culture that<br />

serves as a foundation for our executives in their work to<br />

implement and refine MeTRo GRoUp’s strategy. To<br />

ensure that we can largely meet our need for skilled managers<br />

from our own ranks, we provide our potential managers<br />

with tailored career and professional growth<br />

opportunities.<br />

→ We are training leader in the trade sector. We raise young<br />

people’s enthusiasm for the multifaceted opportunities<br />

offered by our sector at an early stage and teach the<br />

ne cessary retail expertise to future skilled workers.<br />

→ We create attractive working conditions to ensure that<br />

our employees remain highly productive and motivated<br />

over the long term.<br />

→ We strengthen the employer brand MeTRo GRoUp in<br />

order to position our Company, rise above our competitors<br />

and attract new employees.<br />

These efforts play a part in contributing to the long-term commitment<br />

of our current staff to our Company and to our ability<br />

to attract new employees as our business needs require.<br />

Value-based managerial culture<br />

MeTRo GRoUp sets high standards for its managers. and the<br />

reason for this is clear: our executives serve as role models. In<br />

addition, they must encourage their employees to be highly productive<br />

because it is these very employees who make such a<br />

large contribution to MeTRo GRoUp’s success. our man agers<br />

also carry out our business strategy and/or refine it. The type of<br />

abilities and characteristics that an executive at MeTRo GRoUp<br />

should have is described in a model that we newly developed<br />

during the financial year. It forms the framework for systematic<br />

career planning and the professional growth of our managers.<br />

It comprises five dimensions and applies to executives in levels<br />

1 to 3 – that is, Management Board/General Management, divisional<br />

management, main departmental or departmental management<br />

and store management. There are 5,121 employees in<br />

this group around the world.<br />

The executives of MeTRo GRoUp<br />

→ act in a value-focused, ethical and responsible manner,<br />

→ have entrepreneurial spirit and are passionate, bold and<br />

results-driven,

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