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METRO GROUP : ANNUAL REPORT 2011 : BUSINESS → GROUP MANAGEMENT REPORT : 5. EMPlOyEEs Development of employee numbers by country and segment full-time equivalents 1 as of closing date 31 December Metro Cash & Carry Real Media-saturn galeria Kaufhof Real Estate Others METRO gROUP → p. 117 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 germany 14,359 14,015 30,753 29,781 24,302 23,479 18,753 18,157 713 618 5,546 5,764 94,426 91,814 austria 1,909 1,897 2,521 2,310 4,430 4,207 Belgium 3,008 2,990 1,419 1,455 1,111 1,100 5,538 5,545 Denmark 487 486 22 26 509 512 France 8,347 8,480 2,053 12 10,400 8,492 Italy 4,121 4,067 6,622 6,497 10,743 10,564 luxembourg 126 105 126 105 netherlands 3,126 3,093 2,358 2,429 8 8 5,492 5,530 portugal 1,421 1,432 769 653 2,190 2,085 spain 3,446 3,492 5,846 5,521 9,292 9,012 sweden 1,689 1,689 1,689 1,689 switzerland 1,335 1,299 82 88 1,417 1,386 United Kingdom western Europe 2,999 2,527 2 2 3,001 2,529 (excl. germany) 28,864 28,464 24,762 21,997 1,111 1,100 90 96 54,827 51,657 Bulgaria 2,573 2,532 2,573 2,532 Croatia 1,201 1,164 1,201 1,164 Czech Republic 3,460 3,453 3,460 3,453 Greece 1,156 1,092 977 750 2,133 1,842 Hungary 2,856 2,589 1,420 1,362 72 60 4,348 4,011 Kazakhstan 1,049 1,277 1 1 1,050 1,278 Moldova 766 723 766 723 poland 6,860 6,419 10,258 9,471 4,996 4,893 291 318 184 141 22,589 21,242 Romania 5,686 5,593 7,390 6,321 1 1 359 468 13,436 12,384 Russia 15,471 17,883 4,306 4,545 3,237 3,597 102 93 498 781 23,613 26,899 serbia 1,519 1,622 1,519 1,622 slovakia 1,519 1,453 1,519 1,453 Turkey 3,437 4,115 1,819 1,672 1,261 1,590 119 124 37 35 6,673 7,536 Ukraine 6,708 6,285 421 424 8 8 7,137 6,717 Eastern Europe 54,261 56,199 24,195 22,433 11,891 12,192 586 597 1,086 1,433 92,018 92,854 China 8,205 8,484 391 992 595 566 9,191 10,042 egypt 656 590 656 590 India 1,520 2,724 0 41 1,520 2,765 Indonesia 0 43 0 43 Japan 808 808 808 808 Morocco 0 0 0 0 pakistan 1,284 1,372 1,284 1,372 vietnam 3,298 3,704 3,298 3,704 Asia/Africa 15,772 17,726 391 992 595 607 16,758 19,325 UsA 2 0 4 0 4 international 98,897 102,393 24,195 22,433 37,044 35,181 1,111 1,100 586 597 1,770 2,136 163,603 163,840 METRO gROUP 113,256 116,408 54,948 52,214 61,346 58,660 19,865 19,257 1,299 1,215 7,316 7,900 258,029 255,654 1 Including possible rounding differences 2 Us employees are employees of the Boston Trading office (BTo). The trading office is responsible for seafood procurement.
METRO GROUP : ANNUAL REPORT 2011 : BUSINESS → GROUP MANAGEMENT REPORT : 5. EMPlOyEEs Employees by region full-time equivalents 36.1% eastern europe Employees by segment full-time equivalents 7.4% Galeria Kaufhof 23.0% Media-saturn 0.5% Real estate 7.1% asia/africa 21.0% Real 20.3% Western europe (excl. Germany) 3.0% others 36.5% Germany Far-sighted human resources policies 45.1% Metro Cash & Carry our Company’s future largely depends on our ability to react flexibly and rapidly to changing business conditions and customer needs. For this reason, our human resources policies enable our employees to play an active role in shaping these changes and in optimally fulfilling the expectations of our customers. By assuming the social responsibility that falls to us as an employer, we are simultaneously responding to demographic change: a shrinking labour pool, a rising average age of employees around the world and growing migration to Western europe. In the race to attract the best experts and managers, our far-sighted human resources policies give us a considerable edge. To us, assuming responsibility for our staff means: → p. 118 → We promote a value-orientated managerial culture that serves as a foundation for our executives in their work to implement and refine MeTRo GRoUp’s strategy. To ensure that we can largely meet our need for skilled managers from our own ranks, we provide our potential managers with tailored career and professional growth opportunities. → We are training leader in the trade sector. We raise young people’s enthusiasm for the multifaceted opportunities offered by our sector at an early stage and teach the ne cessary retail expertise to future skilled workers. → We create attractive working conditions to ensure that our employees remain highly productive and motivated over the long term. → We strengthen the employer brand MeTRo GRoUp in order to position our Company, rise above our competitors and attract new employees. These efforts play a part in contributing to the long-term commitment of our current staff to our Company and to our ability to attract new employees as our business needs require. Value-based managerial culture MeTRo GRoUp sets high standards for its managers. and the reason for this is clear: our executives serve as role models. In addition, they must encourage their employees to be highly productive because it is these very employees who make such a large contribution to MeTRo GRoUp’s success. our man agers also carry out our business strategy and/or refine it. The type of abilities and characteristics that an executive at MeTRo GRoUp should have is described in a model that we newly developed during the financial year. It forms the framework for systematic career planning and the professional growth of our managers. It comprises five dimensions and applies to executives in levels 1 to 3 – that is, Management Board/General Management, divisional management, main departmental or departmental management and store management. There are 5,121 employees in this group around the world. The executives of MeTRo GRoUp → act in a value-focused, ethical and responsible manner, → have entrepreneurial spirit and are passionate, bold and results-driven,
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24/7 online - SHoPPinG! - inTeGRATe
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METRO gROUP in figures 1 € millio
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Our Real sales division also consid
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s e p a r a t e FOLD FOLD PUSH OUT
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s e p a r a t e s e p a r a t e s e
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hTTP://www.METRO-wEiN.DE s e p a r
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METRO gROup : ANNuAL REpORT 2011
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METRO gROUP : ANNUAL REPORT 2011
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sTRATEgy 1 METRO gROUP : ANNUAL REP
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wHAT SecUrInG GrowTH MeAnS For US:
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ASIA E F G H SALES EASTERN EUROPE (
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