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<strong>METRO</strong> gROUP : ANNUAL REPORT 2011 : sTRATEgy<br />

→ InTeRvIeW WITH THe CHaIRMan oF THe ManaGeMenT BoaRD<br />

aCTing STraTegiCaLLy!<br />

– eXPAnSion –<br />

“A key element is the Company’s<br />

continued international expansion:<br />

in 2011, we opened<br />

100 new stores around the<br />

world and created thousands<br />

of jobs in the process.”<br />

help us to better recognise our own shortcomings<br />

and to find solutions to them. At<br />

the end of the day, we apply sustainable<br />

business practices because we want to<br />

secure our own future and our long­term<br />

growth potential.<br />

Your predecessor Dr Eckhard Cordes<br />

was a driving force behind the issue of<br />

sustainability. What sort of priority do<br />

you give it?<br />

olaf koch: In future, we will align our<br />

business operations even more closely<br />

with the guidelines of socially and<br />

environmentally sustainable practices.<br />

<strong>METRO</strong> GROUP’s Management Board believes<br />

that we can create real added value<br />

for customers, employees and shareholders<br />

only if we act within the context of a<br />

long­term strategy. <strong>METRO</strong> GROUP is cognisant<br />

not only of its social and environmental<br />

responsibilities, but also of their<br />

economic significance and its responsibility<br />

to secure the Company’s future successful<br />

existence.<br />

What hurdles are you facing in this effort?<br />

olaf koch: With its independently operating<br />

sales divisions, <strong>METRO</strong> GROUP is<br />

active in 33 countries whose markets per­<br />

Long-Term VaLue CreaTion<br />

form very differently. As a result, the meaning<br />

of sustainability can differ considerably.<br />

For this reason, we must continue to strive<br />

to develop a common understanding of sustainability<br />

among our employees around the<br />

world if we intend to be successful over the<br />

long term. The guidelines I just mentioned<br />

form the foundation for this.<br />

Let’s turn to another subject: you have<br />

suspended negotiations about the sale<br />

of Galeria Kaufhof until further notice.<br />

What will be the next steps in the portfolio<br />

strategy?<br />

olaf koch: We suspended the negot iations<br />

about the sale of Galeria Kaufhof<br />

in January because the situation on the capital<br />

markets did not offer suitable conditions<br />

for such an important transaction.<br />

But nothing has changed in our portfolio<br />

strategy as a result. I also believe that<br />

Galeria Kaufhof has an excellent future<br />

if we systematically carry out the programmes<br />

that have been initiated. It is an<br />

exceptional business with great employees.<br />

You have been Chairman of the Management<br />

Board for three months now. What<br />

are your focuses and goals?<br />

olaf koch: <strong>METRO</strong> GROUP has an enor­<br />

– SUSTAinABiliTy –<br />

TaKing a Far-SigHTeD VieW!<br />

“<strong>METRO</strong> GROUP is cognisant<br />

not only of its social and env ironmental<br />

responsibilities,<br />

but also of their economic<br />

significance and its responsibility<br />

to secure the Company’s<br />

future successful existence.”<br />

→ p. 027<br />

mous reservoir of performance potential.<br />

We have an attractive portfolio of sales divisions,<br />

do business in numerous growth<br />

markets in Asia and Eastern Europe and<br />

have qualified and dedicated employees.<br />

I am happy to repeat: we will demon­<br />

strate just what type of top performer<br />

<strong>METRO</strong> GROUP really is. The focal point<br />

of my work is: I intend to join our employees<br />

and all other stakeholders in producing<br />

more value. Our top priority is to create<br />

added value for our customers. The basis for<br />

accomplishing this is very strong in every<br />

sales division.<br />

What goals must be met in order for you<br />

to say at the end of 2012 that this was a<br />

good year for <strong>METRO</strong> GROUP?<br />

olaf koch: If we hit our sales and earnings<br />

targets, if we successfully expand the<br />

multichannel business, if we offer true<br />

added value to our customers every day,<br />

if we continue to develop a corporate culture<br />

characterised by entrepreneurship<br />

and customer focus, and if we make further<br />

progress regarding sustainability. We<br />

will concentrate in particular on increasing<br />

our relevance on behalf of our customers,<br />

and this will ultimately be reflected in<br />

positive sales trends.

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