MasterCard Rules (PDF)

Service Providers
7.3 General Obligations
5. Seeks bankruptcy protection or similar protection.
A Customer may not receive Program Service by or from any other entity or
person except as set forth in the Standards.
7.3.3 Program Service Agreement
This Rule 7.3.3 is not applicable with respect to a Service Provider whose
provision of Program Service to the Customer consists only of DSE Program
Service.
Prior to the commencement of the performance of Program Service by a person
in support of a Customer Program, the Customer and the Service Provider must
enter into a written agreement describing the Program Service to be performed
(the “Program Service agreement”). The Program Service agreement must be
updated from time to time as appropriate to reflect the Program Service that
the Service Provider performs in support of or otherwise benefitting, directly or
indirectly, the Customer Program(s) and may not contradict, or be inconsistent
with, the Standards.
The Program Service agreement must reflect the Customer’s responsibility,
as described in this chapter, for establishing all management and operating
policies and must not include any provision that limits, or attempts to limit, the
Customer’s responsibility for the Program. The Program Service agreement
must, in substance, include all of the following provisions:
1. The Service Provider has received, understands, and agrees to comply with
all applicable Standards, including these Service Provider Rules.
2. On an ongoing basis, the Service Provider is promptly to provide the
Customer with the current address of each of its offices.
3. In the event of any inconsistency between any provision of the Program
Service agreement and the Standards, the Standards will govern.
4. The Program Service agreement automatically and immediately terminates
if the Corporation de-registers the Service Provider or if the Customer
ceases to be a Customer for any reason or if the Customer fails to have a
valid License by the Corporation to use any Mark pertaining to the Program
Service to be performed by the Service Provider.
5. The Service Provider acknowledges and agrees
a. to comply with all Standards, as amended from time to time, applicable
to the Program Service to be provided;
b. that the Corporation is the sole and exclusive owner of the Marks;
c. not to contest the ownership of the Marks for any reason;
d. the Corporation may at any time, immediately and without advance
notice, prohibit the Service Provider from using any of the Marks for
any reason;
©1969–2012 MasterCard. Proprietary. All rights reserved.
7-6 12 December 2012 • MasterCard Rules