MasterCard Rules (PDF)

3.1.2.1.3 Category C—Efficiency and Operational Performance
Customer Obligations
3.1 Standards
Category C noncompliance addresses efficiency and operational performance.
The Corporation has the authority to impose monetary noncompliance
assessments for Category C noncompliance or, in the alternative, may provide
notice and a limited time to cure such noncompliance before imposing
monetary assessments. “Efficiency and operational performance” violations
include, but are not limited to, noncompliance involving presentment of
Transactions within the required time frame, supplying Merchants with
materials required for Transaction processing, and the obligation to provide the
Corporation with requested information.
3.1.2.2 Noncompliance Assessments
The following schedule pertains to any Standard that does not have an
established compliance program. The Corporation may deviate from this
schedule at any time.
Noncompliance Category Assessment Type Assessment Description
A Per Violation First violation: up to USD 25,000
Second violation within 12 months: up to USD 50,000
Third violation within 12 months: up to USD 75,000
Fourth and subsequent violations within 12 months:
Up to USD 100,000 per violation
Variable
Occurrence
(by device or
Transaction)
Variable
Occurrence (by
number of Cards)
Up to USD 2,500 per occurrence for the first 30 days
Up to USD 5,000 per occurrence for days 31–60
Up to USD 10,000 per occurrence for days 61–90
Up to USD 20,000 per occurrence for subsequent
violations
Up to USD 0.50 per card
Minimum USD 1,000 per month per card base
No maximum per month per card base
No maximum per month per Card base or per all
Card bases
B Per Violation First violation: up to USD 20,000
Second violation within 12 months: up to USD 30,000
Third violation within 12 months: up to USD 60,000
Fourth and subsequent violations within 12 months:
Up to USD 100,000 per violation
Variable
Occurrence
(by device or
Transaction)
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Up to USD 1,000 per occurrence for the first 30 days
Up to USD 2,000 per occurrence for days 31–60
Up to USD 4,000 per occurrence for days 61–90
Up to USD 8,000 per occurrence for subsequent
violations
MasterCard Rules • 12 December 2012 3-3