MasterCard Rules (PDF)

Sales Transactions and Cash Disbursements
Compliance Zones
If compliance with this Rule would cause hardship to one or more (but
not all) of such individual offices that are required or permitted to provide
cash disbursement services, the Customer may establish a maximum cash
disbursement amount of less than USD 5,000 per person in one day at each
such office, provided that the maximum cash disbursement amount:
1. Is not less than USD 1,000;
2. Is not less than the maximum cash disbursement amount established for
any other acceptance brand at the office; and
3. Applies only at those offices where the Customer can, if requested by the
Corporation, demonstrate that a higher maximum would create a hardship.
NOTE
A variation to this Rule appears in Chapter 12, “Europe Region Rules.”
8.10.3 Discount or Service Charges
The Customer and each of its authorized cash disbursement agents must
disburse all cash disbursements at par without any discount and without any
service or other charge to the Cardholder, except as may be imposed to comply
with applicable law. Any charge so imposed must be charged to and paid by
the Cardholder separately and must not be included in the total amount of
the cash disbursement.
8.10.4 MasterCard Acceptance Mark Must Be Displayed
A Customer and each of its authorized cash disbursement agents must display
the MasterCard Acceptance Mark to indicate that Cards are accepted as required
by the Standards at each place where the Customer or any such agent provides
cash disbursements.
8.10.5 Cash Disbursement Procedures
Compliance Zones
Refer to Rule 8.3 for requirements relating to Card acceptance and the
authorization and completion of cash disbursements by cash disbursement
agents.
The following table identifies the noncompliance category that the Corporation
has assigned to the Standards described within this chapter. These
noncompliance categories are assigned for the purposes of assessments under
the compliance framework described in Rule 3.1.2.
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MasterCard Rules • 12 December 2012 8-37