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MasterCard Rules (PDF)

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3.6.2 Confidential Information of Customers<br />

Customer Obligations<br />

3.6 Provision and Use of Information<br />

The Corporation and its parents, subsidiaries and affiliates (herein collectively<br />

referred to as the “Corporation’s Affiliates”) will not use or disclose confidential<br />

information or Confidential Transaction Data furnished to it by Customers or<br />

Merchants except to the extent that the use or disclosure is in compliance<br />

with applicable law and as specifically provided herein. “Confidential<br />

Transaction Data” means any information provided to the Corporation or any<br />

of the Corporation’s Affiliates by a Customer or Merchant if that information<br />

enables the Corporation or any of the Corporation’s Affiliates to determine an<br />

individual’s identity or includes a Card account number. The Corporation or the<br />

Corporation’s affiliates may use and/or disclose confidential information and<br />

Confidential Transaction Data only as follows:<br />

1. For the benefit of the Customer supplying the information to support the<br />

Customer’s Program and/or Activities;<br />

2. As may be appropriate, to the Corporation’s and the Corporation’s Affiliates’<br />

staff, accountants, auditors, or counsel;<br />

3. As may be required or requested by any judicial process or governmental<br />

agency having or claiming jurisdiction over the Corporation or the<br />

Corporation’s Affiliates;<br />

4. As required for processing Transactions, including authorization, clearing,<br />

and settlement;<br />

5. For accounting, auditing, billing, reconciliation, and collection activities; or<br />

6. For the purpose of processing and/or resolving chargebacks or other<br />

disputes;<br />

7. For the purpose of protecting against or preventing actual or potential<br />

fraud, unauthorized transactions, claims, or other liability, including to third<br />

parties providing these services;<br />

8. For the purpose of managing risk exposures, franchise quality, and<br />

compliance with the Standards;<br />

9. For the purpose of providing other products or services to Customers or<br />

other third parties, except that any Confidential Transaction Data provided<br />

in such products or services will only be provided to a Customer and will<br />

consist solely of Confidential Transaction Data provided to the Corporation<br />

or to any of the Corporation’s Affiliates by that Customer;<br />

10. For the purpose of administering sweepstakes, contests, or other marketing<br />

promotions;<br />

11. For preparing internal reports for use by the Corporation or the<br />

Corporation’s Affiliates, staff, management, and consultants in operating,<br />

evaluating, and managing Corporation business;<br />

12. For preparing and furnishing compilations, analyses, and other reports of<br />

aggregated information, and anonymizing confidential information and/or<br />

Confidential Transaction Data, provided that such compilations, analyses, or<br />

other reports do not identify any (i) Customer other than the Customer for<br />

©1969–2012 <strong>MasterCard</strong>. Proprietary. All rights reserved.<br />

<strong>MasterCard</strong> <strong>Rules</strong> • 12 December 2012 3-11

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