MasterCard Rules (PDF)

Table of Contents
3.6 Provision and Use of Information.................................................................................... 3-10
3.6.1 Obligation of Customer to Provide Information...................................................... 3-10
3.6.2 Confidential Information of Customers ................................................................... 3-11
3.6.3 Use of Corporation Information by a Customer...................................................... 3-12
3.6.4 Confidential Information of the Corporation and the Corporation's Affiliates........... 3-12
3.6.5 Data Protection—Europe Region Only ................................................................... 3-13
3.7 Quarterly MasterCard Report............................................................................................ 3-13
3.7.1 Report Not Received ............................................................................................... 3-13
3.7.2 Erroneous or Incomplete Report............................................................................. 3-14
3.7.3 Overpayment Claim ................................................................................................ 3-14
3.8 Authorization Service ....................................................................................................... 3-15
3.8.1 Selective Authorization............................................................................................ 3-15
3.8.2 Authorization Routing ............................................................................................. 3-15
3.8.3 Stand-In Processing Service..................................................................................... 3-16
3.8.4 Issuer Performance Standards ................................................................................. 3-16
3.9 Additional Customer Obligations ..................................................................................... 3-16
3.9.1 Safeguard Card Account and Transaction Information............................................ 3-16
3.9.2 Satisfaction of Minimum Customer Obligations ...................................................... 3-17
3.9.3 Satisfaction of Minimum Financial Requirements.................................................... 3-17
3.9.4 Integrity of Brand and Network .............................................................................. 3-17
3.10 Limitation of Liability of Cardholders for Unauthorized Use.......................................... 3-18
3.11 Pay-Per-Call Service ....................................................................................................... 3-18
3.12 Encashment of MasterCard Travelers Cheques............................................................... 3-18
3.13 Account Access .............................................................................................................. 3-18
Compliance Zones ................................................................................................................. 3-18
Chapter 4 Trademarks and Service Marks........................................... 4-i
4.1 Right to Use the Marks....................................................................................................... 4-1
4.1.1 Licenses..................................................................................................................... 4-1
4.1.2 Protection and Registration of the Marks .................................................................. 4-1
4.1.3 Misuse of a Mark....................................................................................................... 4-2
4.2 General Rules for Use of the Mark..................................................................................... 4-2
4.2.1 Use of the Marks ....................................................................................................... 4-2
4.2.2 Compliance ............................................................................................................... 4-3
4.2.3 Required Use............................................................................................................. 4-3
4.2.4 Review of Solicitations .............................................................................................. 4-3
4.2.5 Signage System.......................................................................................................... 4-3
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MasterCard Rules • 12 December 2012 iii