MasterCard Rules (PDF)

Sales Transactions and Cash Disbursements
8.3.5.4 Give the Cardholder a Copy of the Receipt
8.3 Card Acceptance Procedures
A copy of the TID must be provided to the Cardholder, unless the Cardholder:
• does not request a Transaction receipt, with respect to a QPS or MasterCard
PayPass Transaction equal to or less than the eligible chargeback protection
amount, or
• selects no when offered the options to receive or not receive a receipt at
a CAT 1, CAT 2, or CAT 3 device.
For an electronic commerce Transaction, non-face-to-face recurring payment
Transaction, or any other Transaction upon Cardholder request, the receipt may
be sent to the Cardholder by e-mail or other electronic means. Refer to Rule
B.4.1.5 for CAT 4 device requirements relating to Transaction receipts.
8.3.6 Multiple TIDs and Partial Payment
A Merchant is prohibited from using two or more TIDs, also known as a split
ticket, to avoid an authorization request. Examples of split tickets include
deposit and balance payments and installment payment arrangements.
All products and services purchased in a single Transaction must be included in
one total amount on a single TID, with the following exceptions:
• More than one payment method may be used, provided that an
authorization is obtained for and the TID reflects only the portion of the
Transaction to be paid by means of a Card.
• Multiple products or services may be purchased and individually billed in
separate Transactions to the same Card account, provided an authorization
is obtained for each product or service purchased
A Merchant is prohibited from effecting a Transaction where only a part of the
total purchase amount is included on a single TID, except when:
• The customer pays a portion of the Transaction amount by means of a
Card and pays the remaining balance by another payment method, such
as cash or check.
• The products or services will be delivered or performed after the Transaction
date, one TID represents a deposit, and the second TID represents payment
of the balance. The Merchant must note the words “deposit” and “balance”
on the TIDs as appropriate. The second TID is contingent on the delivery
or performance of the products or services, and must not be presented until
after the goods or services are delivered or performed.
• The Cardholder has agreed in writing to be billed by the Merchant in
installments, and has specified the installment payment schedule and/or
each installment payment amount to be billed to the Card.
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MasterCard Rules • 12 December 2012 8-13