MasterCard Rules (PDF)

Customer Obligations
3.6 Provision and Use of Information
3.6 Provision and Use of Information
3.6.1 Obligation of Customer to Provide Information
Upon request by the Corporation, and subject to applicable law or regulation,
a Customer must provide Customer Reports to the Corporation, or to the
Corporation’s designee; provided, compliance with the foregoing obligation
does not require a Customer to furnish any information, the disclosure of
which, in the opinion of this Corporation’s legal counsel, is likely to create a
significant potential legal risk to this Corporation and/or its Customer(s). To
the extent that a Customer is obligated to provide a Customer Report to the
Corporation that the Customer deems to disclose proprietary information of the
Customer, such information will be treated by the Corporation with the degree
of care deemed appropriate by the Corporation to maintain its confidentiality.
As an example of a Customer Report, each Acquirer must provide Transaction
Data to the Corporation in such form and manner as the Corporation may
require. As used herein, “Transaction Data” means any data or data element
or subelement that the Standards require to be used to clear and/or settle a
Transaction (whether cleared and/or settled via the Interchange System or
otherwise) or that the Corporation requires to be provided.
3.6.1.1 Information to Cardholders
NOTE
A Rule on this topic appears in Chapter 10, “Asia/Pacific Region Rules”; Chapter
12, “Europe Region Rules”; Chapter 14, “South Asia/Middle East/Africa Region
Rules”; and Chapter 15, “United States Region Rules.”
3.6.1.2 Information to Merchants
NOTE
Rules on this topic appears in Section 11a, “Canada Region Code of Conduct
Related Rules” and Chapter 12, “Europe Region Rules.”
3.6.1.3 Transaction Currency Information
Each Acquirer must inform the Corporation whether or not it submits
Transactions in a currency which is not the official currency of the country
where the Transactions took place, including Transactions on which POI
currency conversion has been performed. This information must be provided
annually and will include Merchant and third party and any other information
required to be reported. When there is a change in the currency(ies) in which
Transactions are submitted, in relation to the Acquirer itself or a Merchant,
or in the use of a third party, the Acquirer is required to update its reported
information no later than 30 days after the change.
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3-10 12 December 2012 • MasterCard Rules