MasterCard Rules (PDF)

Customer Obligations
3.7 Quarterly MasterCard Report.................................................................................................. 3-13
3.7.1 Report Not Received ..................................................................................................... 3-13
3.7.2 Erroneous or Incomplete Report................................................................................... 3-14
3.7.3 Overpayment Claim ...................................................................................................... 3-14
3.8 Authorization Service ............................................................................................................. 3-15
3.8.1 Selective Authorization.................................................................................................. 3-15
3.8.2 Authorization Routing ................................................................................................... 3-15
3.8.3 Stand-In Processing Service........................................................................................... 3-16
3.8.4 Issuer Performance Standards ....................................................................................... 3-16
3.9 Additional Customer Obligations ........................................................................................... 3-16
3.9.1 Safeguard Card Account and Transaction Information.................................................. 3-16
3.9.2 Satisfaction of Minimum Customer Obligations ............................................................ 3-17
3.9.3 Satisfaction of Minimum Financial Requirements.......................................................... 3-17
3.9.4 Integrity of Brand and Network .................................................................................... 3-17
3.10 Limitation of Liability of Cardholders for Unauthorized Use................................................ 3-18
3.11 Pay-Per-Call Service.............................................................................................................. 3-18
3.12 Encashment of MasterCard Travelers Cheques..................................................................... 3-18
3.13 Account Access .................................................................................................................... 3-18
Compliance Zones ....................................................................................................................... 3-18
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3-ii 12 December 2012 • MasterCard Rules