MasterCard Rules (PDF)

Chapter 11 Canada Region Rules
This chapter contains Rules that apply only to the Canada Region.
Organization of this Chapter........................................................................................................ 11-1
3.10 Limitation of Liability of Cardholders for Unauthorized Use................................................ 11-1
5.2 Acquirer Obligations .............................................................................................................. 11-2
5.2.4 Payments to Merchants ................................................................................................. 11-2
5.12 Discounts or Other Benefits at the Point of Interaction ....................................................... 11-2
7.2 Program Service .................................................................................................................... 11-2
8.4 Requirements for Specific Transaction Types......................................................................... 11-2
8.4.1 Chip Transactions and Acceptance at Hybrid POS Terminals ....................................... 11-2
8.4.4 MasterCard PayPass Transactions.................................................................................. 11-3
8.4.9 Automated Fuel Dispenser Transactions ....................................................................... 11-4
Section 11a—Canada Region Code of Conduct Related Rules..................................................... 11-5
Organization of this Section................................................................................................... 11-5
Definitions ............................................................................................................................. 11-5
2.6 Obligation to Issue Cards................................................................................................. 11-5
3.6 Provision and Use of Information.................................................................................... 11-6
3.6.1 Obligation of Customer to Provide Information...................................................... 11-6
3.6.1.2 Information to Merchants ............................................................................... 11-6
3.8 Authorization Service ....................................................................................................... 11-6
3.8.1 Selective Authorization............................................................................................ 11-6
3.13 Account Access .............................................................................................................. 11-7
4.2 General Rules for Use of the Marks ................................................................................. 11-7
4.2.6 Particular Use of a Mark.......................................................................................... 11-7
4.2.6.6 Use on Cards.................................................................................................. 11-7
4.2.13 Use of Other Acceptance Marks on Cards............................................................. 11-7
5.8 Card Acceptance Requirements ....................................................................................... 11-7
5.8.1 Honor All Cards ...................................................................................................... 11-7
5.11 Prohibited Practices........................................................................................................ 11-8
5.11.2 Charges to Cardholders ......................................................................................... 11-8
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MasterCard Rules • 12 December 2012 11-i