MasterCard Rules (PDF)

Organization of this Chapter
South Asia/Middle East/Africa Region Rules
Organization of this Chapter
The Rules in this Chapter 14 are variances and additions to the “global” Rules
that apply in the South Asia/Middle East/Africa (SAMEA) Region.
Refer to Appendix A for the A.5 South Asia/Middle East/Africa Region
geographic listing.
3.6 Provision and Use of Information
3.6.1 Obligation of Customer to Provide Information
3.6.1.1 Information to Cardholders
The Issuer must provide information to its Cardholders as set forth below.
1. Card Solicitations. Each Issuer of Cards must disclose, clearly and
conspicuously, in all Solicitations any amounts relating to the MasterCard
Issuer Cross-border Assessment and/or the MasterCard Currency Conversion
Assessment that the Issuer charges, or will charge, to the Cardholder.
2. Cardholder Communications. Each Issuer of Cards must disclose, clearly
and conspicuously, in all new and existing Cardholder Communications,
including Cardholder agreements and account agreements, any amounts
relating to the MasterCard Issuer Cross-border Assessment and/or the
MasterCard Currency Conversion Assessment that the Issuer charges, or will
charge, to the Cardholder.
3. Periodic Billing Statement. Each Issuer of Cards must provide adequate
disclosure on each applicable periodic billing statement, such that the
Cardholder can readily determine from the billing statement any amounts
that the Issuer charges to the Cardholder relating to the MasterCard Issuer
Cross-border Assessment and/or the MasterCard Currency Conversion
Assessment during that billing cycle, either in gross or on a per Transaction
basis.
4. Currency Conversion Procedure. The Corporation further recommends
and encourages Issuers to inform their Cardholders that part of the
Corporation’s currency conversion procedure includes use of either
a government-mandated exchange rate or a wholesale exchange rate,
selected by the Corporation, and that the government-mandated exchange
rate or wholesale exchange rate that the Corporation uses for a particular
Transaction is the rate the Corporation selects for the applicable currency
on date that the Transaction is processed (the Central Site Business Date),
which may differ from the rate selected on the date the Transaction occurred
or on the date the Transaction is posted to the Cardholder’s account.
©1969–2012 MasterCard. Proprietary. All rights reserved.
MasterCard Rules • 12 December 2012 14-1