MasterCard Rules (PDF)

Customer Obligations
3.10 Limitation of Liability of Cardholders for Unauthorized Use
3.10 Limitation of Liability of Cardholders for Unauthorized
Use
NOTE
A Rule on this topic appears in Chapter 10, “Asia/Pacific Region Rules”; Chapter >>
11, “Canada Region Rules”; Chapter 12, “Europe Region Rules”; Chapter 14,
“South Asia/Middle East/Africa Region Rules”; and Chapter 15, “United States
Region Rules.”
3.11 Pay-Per-Call Service
The use of a “900” or other “pay-per-call” telephone service to offer or solicit
for any Activity is prohibited.
3.12 Encashment of MasterCard Travelers Cheques
3.13 Account Access
Each Customer must encash MasterCard® Travelers Cheques issued in any
currency when presented for payment at any of its locations, provided:
1. Such encashment is permitted by law; and
2. The Customer has the ability (including a foreign exchange capability,
with respect to a currency other than U.S. currency MasterCard Travelers
Cheques presented for encashment) to encash such cheques as a result of
the business it normally conducts at a location.
If the encashing Customer encashes any other brand of travelers cheques at a
location, the Customer may impose terms and conditions for the encashment of
MasterCard Travelers Cheques that it uses to encash other brands of travelers
cheques.
NOTE
Compliance Zones
A Rule on this topic appears in Section 11a, “Canada Region Code of Conduct >>
Related Rules,” and Chapter 15, “United States Region Rules.”
The following table identifies the noncompliance category that the Corporation
has assigned to the Standards described within this chapter. These
noncompliance categories are assigned for the purposes of assessments under
the compliance framework, as described in Rule 3.1.2.
©1969–2012 MasterCard. Proprietary. All rights reserved.
3-18 12 December 2012 • MasterCard Rules