Ayrıntılı Bilimsel Program ve Bildiri Özetleri - YAEM2010

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YAEM 2010 YÖNEYLEM ARAÞTIRMASI VE ENDÜSTRÝ MÜHENDÝSLÝGI 30. ULUSAL KONGRESÝ as health care delivery, the necessity of methods to conduct work studies for better understanding these novel work systems has been recognized. The purpose of this study is to develop and test a methodology to characterize workflow in hospital emergency departments. We call this new methodology patient-oriented workflow. This new methodology was utilized to identify and quantify the three building blocks (i.e. activities, roles, and sequence) of workflow through a series of field observations. Results from the analyses provide support for the viability, validity, and reliability of the developed novel approach. The findings are discussed in the context of a statewide health information exchange project. This study contributes research in industrial engineering by introducing a new approach to model the work and to operationalize and characterize workflow in a dynamic and complex work system such as an emergency department. This investigation also contributes to health care delivery systems by providing a better understanding of the process aspect. Bi-Criteria Scheduling for Surgery Delivery Systems 1 2 1 3 Serhat Gül , Brian T. Denton , John W. Fowler , Todd Huschka 1 School of Computing, Informatics, and Decision Systems Engineering, Arizona State University, Tempe, Arizona, USA 2 Edward P. Fitts Department of Industrial & Systems Engineering, North Carolina State University, Raleigh, North Carolina, USA 3 Division of Health Care Policy and Research, Mayo Clinic, Rochester, Minnesota, USA Optimization of surgical operations is a challenging managerial problem for surgical suite directors. Uncertainty in the duration of surgical procedures has significant contribution in this challenge and can cause long patient wait times, poor utilization of resources, high overtime costs, and surgery cancellations. In this research, we develop a number of stochastic optimization models and solution methodologies to find (near) optimal solutions for tactical level operating room scheduling problems. We present numerical experiments based on real data from a large health care provider in the US. Our analysis provides insight into the 62
YAEM 2010 YÖNEYLEM ARAÞTIRMASI VE ENDÜSTRÝ MÜHENDÝSLÝGI 30. ULUSAL KONGRESÝ tradeoff between patient and health care provider based criteria. Finally, we summarize several important managerial insights based on our findings. 63
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Ayrıntılı Bilimsel Program ve Bildiri Özetleri - YAEM2010

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