DM1100™ DM Series™ Digital Mailing System Operator Guide

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9 • Maintaining and Updating Cleaning the Printhead Nozzles Printing a Test Pattern If you notice the digital indicia is not printing completely and there are white lines going through it, you will need to perform printer maintenance. First, clean the printer nozzle. Good Poor 1. Press the Menu key. 2. Select Maintenance. 3. Select Clean Printer Nozzle. The print engine performs a cleaning cycle on the nozzles. 4. Select Print Test Pattern from the Maintenance menu to make sure the print nozzles are cleaned and the digital indicia is of high quality. For more information, see Printing a Test Pattern in this chapter. You can print a test pattern to check the quality of the meter imprint without spending any of your postage funds. To print a test pattern: 1. From the IntelliLink® Control Centre, press the Menu key. 2. Select Maintenance. 3. Select Print Test Pattern. The “Print Test Pattern” screen appears and prompts you to “Press Tape or print an envelope”. 4. Load an envelope on the feed deck and press Start, or press Tape to print on a tape. 5. Once the test pattern prints, the system asks you if the test pattern printed correctly. • If the test pattern looks like the sample shown here, press the Yes, Lines are unbroken screen key. Go to step 10. Good Quality Test Pattern 9 - 6 SV62220 Rev. A
Replacing the Ink Cartridge DM1100 Digital Mailing System Operating Guide • If the test pattern has missing or incomplete lines as shown here, press No, clean the print nozzle screen key. Go to step 7. Poor Quality Test Pattern 6. The “Cleaning Print Nozzle” screen displays until the cleaning operation completes. 7. Once the cleaning operation completes, the “Print Test Pattern” screen appears again. 8. Repeat steps 5 and 6 again. If the print pattern still has broken or missing lines, you may need to replace the ink cartridge (see Replacing the Ink Cartridge) or printhead (see Changing the Printhead). If the test pattern is ok, go to the next step. 9. Press the left arrow key to return to the postage screen. “Low Ink - Order Ink” appears on the IntelliLink® Control Centre main screen when there is only enough ink for approximately 10 days of mailing. You can choose to ignore this warning - refer to the Configuring Low Ink Warning section in Chapter 5 in this guide. Your actual ink usage will vary depending on if you routinely print advertisements and how may pieces of mail you print per day. “Low Ink” displays approximately two days before the ink runs out. You can print about another 300 digital indicias or leave the mailing system running for six days without printing. If you do not have a replacement cartridge, order one now. Refer to Supplies and Options, Chapter 12 in this guide. “Out of Ink” displays when there is no more ink left in the cartridge and your mailing system stops printing. In order to resume printing you must change the ink cartridge. To replace the ink cartridge: WARNING! You must use only ink cartridges supplied by Pitney Bowes. The use of any other ink cartridges will void your warranty and maintenance agreement. WARNING! The ink in the cartridge may be harmful if swallowed. Keep new and used cartridges out of reach of children. Discard empty cartridges immediately. WARNING! Do not remove the ink cartridge if the printhead is not installed. If the ink cartridge and printhead are removed at the same time, ink from the print supply line will flow down the tube and squirt from the needle in the ink cartridge holder out into the printer and system interior. WARNING! Make sure there is enough room to fully lift the main cover without bumping the IntelliLink® Control Centre. SV62220 Rev. A 9 - 7
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DM1100 DM Series Digital Mailing S
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Alerting Messages Various messages
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SV62220 Rev. A Pitney Bowes Contact
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SV62220 Rev. A 1 • Read This Firs
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What You Need to Know Canada Post R
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U7PS Power Stacker DM1100 Digital M
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SV62220 Rev. A 2 • Meet the DM110
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Variety of Communications Options A
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Parts of the Mailing System Mailing
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Mailing System Interior DM1100 Digi
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The IntelliLink® Control Centre DM
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1 2 3 4 5 The Main Screen DM1100 Di
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SV62220 Rev. A 3 • Mail in a Minu
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Running the Mail DM1100 Digital Mai
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Test Print/Zero Dollar Indica DM110
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SV62220 Rev. A 4 • Running Mail N
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Applying Postage and Running Mail D
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DM1100 Digital Mailing System Opera
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DM1100 Digital Mailing System Opera
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About Printing Postage Tapes DM1100
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Mode Selection: WOW - WEIGH- ON-THE
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Mode Selection: Manual Weight Entry
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Mode Selection: Time and Date Stamp
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Deselecting an Account DM1100 Digit
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6 Selecting the Meter Stamp Options
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7 Adding Postage or Changing the Da
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9 Processing a Statement of Mailing
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SV62220 Rev. A 5 • Mailing System
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Overview of Mailing System Set Up D
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4 Setting the Date and Time of Day
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7 Setting Up the Scale and Selectin
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Scale/Rates: Destination if New Pie
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Phone/Network Set Up: My Phone # NO
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9 Configuring High/Low Funds Warnin
Page 73 and 74: Timeouts: Normal Preset Timer NOTE:
Page 75 and 76: Defining Custom Preset Values NOTE:
Page 77 and 78: 13 14 Taking the IntelliLink® Cont
Page 79 and 80: Setting the Default Scan Type DM110
Page 81 and 82: Combining Barcodes DM1100 Digital M
Page 83 and 84: SV62220 Rev. A 6 • Adding Postage
Page 85 and 86: Connection Alternatives NOTE: Featu
Page 87 and 88: 2 Connecting Your IntelliLink® Con
Page 89 and 90: 5 Adding Postage DM1100 Digital Mai
Page 91 and 92: 6 Postage Pass - Automated Postage
Page 93 and 94: SV62220 Rev. A 7 • Standard Accou
Page 95 and 96: Overview of Accounting DM1100 Digit
Page 97 and 98: 1 2 Viewing Accounts Creating Accou
Page 99 and 100: 3 4 Editing Accounts Setting an Acc
Page 101 and 102: 8 9 Resetting (Clearing) all Accoun
Page 103 and 104: Selecting an Accounting Type Resync
Page 105 and 106: DM1100 Digital Mailing System Opera
Page 107 and 108: SV62220 Rev. A 8 • Reports Introd
Page 109 and 110: Single Account Report NOTE: Reports
Page 111 and 112: External Printer Version NOTE: Repo
Page 113 and 114: Account List Report (External Print
Page 117 and 118: Installed/ Pending Rates Report NOT
Page 119 and 120: SV62220 Rev. A 9 • Maintaining an
Page 121 and 122: Tape Maintenance Installing a New T
Page 123: Cleaning the Moistener Brush Replac
Page 127 and 128: Changing the Printhead DM1100 Digit
Page 129 and 130: Changing the Wiper Blade Assembly D
Page 131 and 132: SV62220 Rev. A 10 • Troubleshooti
Page 133 and 134: Ink Waste Tray Full Warning DM1100
Page 135 and 136: Envelope Feeding Problems Descripti
Page 137 and 138: Envelope Feeding Problems Descripti
Page 139 and 140: Tape Feeding Problems Description P
Page 141 and 142: Tape Feeding Problems Description P
Page 143 and 144: IntelliLink® Control Centre Proble
Page 145 and 146: Printing Problems Description Possi
Page 147 and 148: Postage Refill Problems Description
Page 149 and 150: SV62220 Rev. A 11 • Supplies and
Page 151 and 152: Accessories You Can Order DM1100 Di
Page 153 and 154: SV62220 Rev. A 12 • Specification
Page 155 and 156: Optimum Performance (Throughput) DM
Page 157 and 158: 13 in. (330 mm) DM1100 Digital Mail
Page 159 and 160: SV62220 Rev. A Glossary A • Gloss
Page 165 and 166: A AC adapter connector location 6-5
Page 167 and 168: O On/off switch description and loc
Page 170: 5500 Explorer Drive Mississauga, ON
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DM1100™ DM Series™ Digital Mailing System Operator Guide

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