DM1100™ DM Series™ Digital Mailing System Operator Guide

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6 • Adding Postage Postage By Phone® Your Postal Security Device (PSD) Your mailing system is designed to save you time and make adding postage to your IntelliLink® Control Centre even more convenient. Postage By Phone is a Pitney Bowes service that you use to add postage to your sytem. You can access Postage By Phone 24 hours a day, 7 days a week through your IntelliLink® Control Centre. For more information, refer to the Postage By Phone materials furnished with your system. Postage By Phone allows you to: • Check your postage account balance. • Add more postage any time you need to – 24 hours a day, seven days a week. Adding postage is a simple, quick and fully automated process. Your mailing system is equipped to communicate with the Pitney Bowes Data Centre. If you need assistance with Postage By Phone If you need assistance, have your account number ready and call Postage By Phone in Canada. Refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number. The Postal Security Device eliminates the need to perform physical inspections thereby making the system easier and more convenient to use. The local Postal Authority licenses/registers your PSD and requires a modem inspection. Each time you refill your IntelliLink Control Centre or check your Postage By Phone® account balance, the Pitney Bowes Data Centre automatically performs a postal inspection. If the PSD in your mailing machine has not detected a modem refill transaction in 60 days, the message Inspection Due displays on the IntelliLink Control Centre main screen. However, you can still use your system. If the PSD has not detected a refill in 90 days, the message Inspection Required displays and you cannot use your meter. In either case you must perform a refill. If you don’t need to add funds at this time, check your Postage By Phone account balance (see Checking Your Postage By Phone® Account Balance in this chapter). This satisfies the inspection requirements. If you have questions, call Postage By Phone in Canada. Refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number. To improve overall productivity, Pitney Bowes recommends that you establish a “constant connection,” where a phone line is connected to your Control Centre (direct or wireless), or you use an approved alternative connection. See the Connection Alternatives – Review section of this guide for more details. 6-2 SV62220 Rev. A
Connection Alternatives NOTE: Features/ Services may vary by model and or country. Postal Requirements: Rekeying DM1100 Digital Mailing System Operating Guide Your mailing system connects to Pitney Bowes using one of four methods: • LAN Connectivity - using your organization’s Local Area Network and approved connection device • Direct Analog Connection – requiring a direct, constant connection. (The phone line comes out of the wall, and plugs in directly to the back of the Control Centre.) • Shared Analog Connection - the phone line comes out of the wall, but may be used for a fax machine. The phone line is either detached from the fax machine and used for the Pitney Bowes connection, or a splitter is installed to facilitate a connection to this shared line. • Wireless Analog Connection - using an approved wireless device. (A remote receiver is attached at the phone line coming out of the wall, and a transmitter is attached to the back of the Control Centre. All data is transferred without a physical connection of the phone line.). IMPORTANT: Please contact your Pitney Bowes account representative to determine which connection options are available to you. The local Postal Authority requires for security reasons, that the PSD keys expire after 3-6 years. Meter keys are cryptographic codes that your system uses to protect your funds during printing and when connecting to your account. When the meter keys expire, the system reports that a rekey operation is required. To rekey your PSD, perform a refill or a zero refill. This upgrades the keys. If you do not perform a refill within three months of the rekey message, the system locks and does not allow you to print postage. You may still perform a refill or a zero refill to upgrade the keys and resume operation. SV62220 Rev. A 6-3
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DM1100 DM Series Digital Mailing S
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Alerting Messages Various messages
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SV62220 Rev. A Pitney Bowes Contact
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SV62220 Rev. A 1 • Read This Firs
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What You Need to Know Canada Post R
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U7PS Power Stacker DM1100 Digital M
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SV62220 Rev. A 2 • Meet the DM110
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Variety of Communications Options A
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Parts of the Mailing System Mailing
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Mailing System Interior DM1100 Digi
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The IntelliLink® Control Centre DM
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1 2 3 4 5 The Main Screen DM1100 Di
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SV62220 Rev. A 3 • Mail in a Minu
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Running the Mail DM1100 Digital Mai
Page 33 and 34: Test Print/Zero Dollar Indica DM110
Page 35 and 36: SV62220 Rev. A 4 • Running Mail N
Page 37 and 38: Applying Postage and Running Mail D
Page 39 and 40: DM1100 Digital Mailing System Opera
Page 43 and 44: About Printing Postage Tapes DM1100
Page 45 and 46: Mode Selection: WOW - WEIGH- ON-THE
Page 47 and 48: Mode Selection: Manual Weight Entry
Page 49 and 50: Mode Selection: Time and Date Stamp
Page 51 and 52: Deselecting an Account DM1100 Digit
Page 53 and 54: 6 Selecting the Meter Stamp Options
Page 55 and 56: 7 Adding Postage or Changing the Da
Page 57 and 58: 9 Processing a Statement of Mailing
Page 59 and 60: SV62220 Rev. A 5 • Mailing System
Page 61 and 62: Overview of Mailing System Set Up D
Page 63 and 64: 4 Setting the Date and Time of Day
Page 65 and 66: 7 Setting Up the Scale and Selectin
Page 67 and 68: Scale/Rates: Destination if New Pie
Page 69 and 70: Phone/Network Set Up: My Phone # NO
Page 71 and 72: 9 Configuring High/Low Funds Warnin
Page 73 and 74: Timeouts: Normal Preset Timer NOTE:
Page 75 and 76: Defining Custom Preset Values NOTE:
Page 77 and 78: 13 14 Taking the IntelliLink® Cont
Page 79 and 80: Setting the Default Scan Type DM110
Page 81 and 82: Combining Barcodes DM1100 Digital M
Page 83: SV62220 Rev. A 6 • Adding Postage
Page 87 and 88: 2 Connecting Your IntelliLink® Con
Page 89 and 90: 5 Adding Postage DM1100 Digital Mai
Page 91 and 92: 6 Postage Pass - Automated Postage
Page 93 and 94: SV62220 Rev. A 7 • Standard Accou
Page 95 and 96: Overview of Accounting DM1100 Digit
Page 97 and 98: 1 2 Viewing Accounts Creating Accou
Page 99 and 100: 3 4 Editing Accounts Setting an Acc
Page 101 and 102: 8 9 Resetting (Clearing) all Accoun
Page 103 and 104: Selecting an Accounting Type Resync
Page 107 and 108: SV62220 Rev. A 8 • Reports Introd
Page 109 and 110: Single Account Report NOTE: Reports
Page 111 and 112: External Printer Version NOTE: Repo
Page 113 and 114: Account List Report (External Print
Page 117 and 118: Installed/ Pending Rates Report NOT
Page 119 and 120: SV62220 Rev. A 9 • Maintaining an
Page 121 and 122: Tape Maintenance Installing a New T
Page 123 and 124: Cleaning the Moistener Brush Replac
Page 125 and 126: Replacing the Ink Cartridge DM1100
Page 127 and 128: Changing the Printhead DM1100 Digit
Page 129 and 130: Changing the Wiper Blade Assembly D
Page 131 and 132: SV62220 Rev. A 10 • Troubleshooti
Page 133 and 134: Ink Waste Tray Full Warning DM1100
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Envelope Feeding Problems Descripti
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Envelope Feeding Problems Descripti
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Tape Feeding Problems Description P
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Tape Feeding Problems Description P
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IntelliLink® Control Centre Proble
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Printing Problems Description Possi
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Postage Refill Problems Description
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SV62220 Rev. A 11 • Supplies and
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Accessories You Can Order DM1100 Di
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SV62220 Rev. A 12 • Specification
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Optimum Performance (Throughput) DM
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13 in. (330 mm) DM1100 Digital Mail
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SV62220 Rev. A Glossary A • Gloss
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DM1100 Digital Mailing System Opera
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DM1100 Digital Mailing System Opera
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A AC adapter connector location 6-5
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O On/off switch description and loc
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5500 Explorer Drive Mississauga, ON
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DM1100™ DM Series™ Digital Mailing System Operator Guide

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