DM1100™ DM Series™ Digital Mailing System Operator Guide
DM1100™ DM Series™ Digital Mailing System Operator Guide
DM1100™ DM Series™ Digital Mailing System Operator Guide
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10 • Troubleshooting<br />
Tape Feeding Problems<br />
Description Possible Causes Solution<br />
Tape does not<br />
remove easily.<br />
Tape error messages<br />
display, but<br />
tape is feeding and<br />
exiting.<br />
Gummed tape is not<br />
wet.<br />
Tape is sticking to dried glue on<br />
moistening brush.<br />
Remove brush and clean under cold water.<br />
Refer to the Moistener Maintenance section in<br />
Chapter 10, Maintaining and Updating for more<br />
information.<br />
Internal problem. Turn power off and back on. If problem persists,<br />
call for service.<br />
Tape is inserted upside down. Remove roll tape and install tape as shown in<br />
the Tape Maintenance section in Chapter 10,<br />
Maintaining and Updating.<br />
Wet/dry tape lever is set to dry<br />
position.<br />
Move wet/dry lever up to the wet position.<br />
(Lever down is dry position.)<br />
No solution in bottle. Refill the tape moistener bottle.<br />
Tape Moistener Bottle<br />
10-10 SV62220 Rev. A