DM1100™ DM Series™ Digital Mailing System Operator Guide

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1 • Read This First What’s in this Guide Other Information Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions. Chapter 2 - Meet the DM Series Digital Mailing System gives an overview of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foundation for the instructions in later sections of this book. Chapter 3 - Mail in a Minute explains the basics of running mail on your system. By following these instructions, you will be able to run mail quickly. Chapter 4 - Running Mail explains how to run mail in the different mail modes as well as when to use the various options. Chapter 5 - Mailing System Setup provides step-by-step instructions for customizing your mailing system to suit your needs. Chapter 6 - Adding Postage explains how to add postage funds to your postage meter (Postal Security Device) using the Pitney Bowes Postage By Phone®. Chapter 7 - Standard Accounting explains how to use the Standard Accounting feature to track postage. Chapter 8 - Reports explains the different types of reports available and how to print them. Chapter 9 - Maintaining and Updating explains how to check the quality of the digital indicia and how to take care of the moistener and tape feeder. It also tells you how to add features and update postal rates and carriers. Chapter 10 - Troubleshooting contains a list of problems you may encounter while using your mailing system. Chapter 11 - Supplies and Options lists the supplies available for your system and how to order them. Chapter 12 - Specifications contains the specifications for the mailing system and mailing materials. Appendix A - Glossary defines mailing terms used throughout this operator guide. This section describes other sources of information available for the DM Series Digital Mailing System. • Quick Reference Cards - Much of the information contained in the Operator guide, such as how to set postage, process mail, or clear stalls is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system. • Our Help Desk - For a list of the Pitney Bowes web sites, refer to the Pitney Bowes Contact Information List located at the front of this guide. 1 - 2 SV62220 Rev. A
What You Need to Know Canada Post Requirements Safety Requirements DM1100 Digital Mailing System Operating Guide Since your postal security device is licensed/registered by the Postal Service, you must follow a few basic requirements. • Mail must have the correct date and postage amount on the digital indicia. • Mail must bear the Postal Code location of the post office where the postal security device is registered. • If you move to another Postal Code location, you must update the Postal Code. You can do this by calling your local Pitney Bowes support line. • Each time you add postage through the IntelliLink Control Centre, the Postage By Phone® computer automatically performs a postal inspection. If your mailing system has not detected a refill transaction at certain intervals, the messages “Inspection Due” and “Inspection Required” display on the IntelliLink Control Centre. • You must use Pitney Bowes tape which meets Postal specifications. WARNING! Follow normal safety precautions for all office equipment whenever using your mailing system. Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose. • Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosive-like condition that could result in a personal injury and/or property damage. Never use aerosol dusters labeled flammable and always read instructions and safety precautions on the duster container label. • Use the power cord supplied with the machine and plug it into a properly grounded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire. • The power cord wall plug is the primary means of disconnecting the machine from the AC supply. • Do not remove the power cord's ground pin and do not use a ground adapter. • Make sure the area in front of the power outlet is free of obstruction. • DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on it. • To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report such damage to your Pitney Bowes customer service representative. • Keep fingers, long hair, jewelry, neck ties, and loose clothing away from moving parts at all times. • When removing jammed material, avoid using too much force to prevent personal injury and damaging equipment. • To prevent overheating do not cover system vent openings. • When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer. SV62220 Rev. A 1- 3
Page 1: DM1100 DM Series Digital Mailing S
Page 4 and 5: Alerting Messages Various messages
Page 7: SV62220 Rev. A Pitney Bowes Contact
Page 11: SV62220 Rev. A 1 • Read This Firs
Page 15 and 16: U7PS Power Stacker DM1100 Digital M
Page 17 and 18: SV62220 Rev. A 2 • Meet the DM110
Page 19 and 20: Variety of Communications Options A
Page 21 and 22: Parts of the Mailing System Mailing
Page 23 and 24: Mailing System Interior DM1100 Digi
Page 25 and 26: The IntelliLink® Control Centre DM
Page 27 and 28: 1 2 3 4 5 The Main Screen DM1100 Di
Page 29 and 30: SV62220 Rev. A 3 • Mail in a Minu
Page 31 and 32: Running the Mail DM1100 Digital Mai
Page 33 and 34: Test Print/Zero Dollar Indica DM110
Page 35 and 36: SV62220 Rev. A 4 • Running Mail N
Page 37 and 38: Applying Postage and Running Mail D
Page 39 and 40: DM1100 Digital Mailing System Opera
Page 41 and 42: DM1100 Digital Mailing System Opera
Page 43 and 44: About Printing Postage Tapes DM1100
Page 45 and 46: Mode Selection: WOW - WEIGH- ON-THE
Page 47 and 48: Mode Selection: Manual Weight Entry
Page 49 and 50: Mode Selection: Time and Date Stamp
Page 51 and 52: Deselecting an Account DM1100 Digit
Page 53 and 54: 6 Selecting the Meter Stamp Options
Page 55 and 56: 7 Adding Postage or Changing the Da
Page 57 and 58: 9 Processing a Statement of Mailing
Page 59 and 60: SV62220 Rev. A 5 • Mailing System
Page 61 and 62: Overview of Mailing System Set Up D
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4 Setting the Date and Time of Day
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7 Setting Up the Scale and Selectin
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Scale/Rates: Destination if New Pie
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Phone/Network Set Up: My Phone # NO
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9 Configuring High/Low Funds Warnin
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Timeouts: Normal Preset Timer NOTE:
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Defining Custom Preset Values NOTE:
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13 14 Taking the IntelliLink® Cont
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Setting the Default Scan Type DM110
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Combining Barcodes DM1100 Digital M
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SV62220 Rev. A 6 • Adding Postage
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Connection Alternatives NOTE: Featu
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2 Connecting Your IntelliLink® Con
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5 Adding Postage DM1100 Digital Mai
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6 Postage Pass - Automated Postage
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SV62220 Rev. A 7 • Standard Accou
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Overview of Accounting DM1100 Digit
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1 2 Viewing Accounts Creating Accou
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3 4 Editing Accounts Setting an Acc
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8 9 Resetting (Clearing) all Accoun
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Selecting an Accounting Type Resync
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DM1100 Digital Mailing System Opera
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SV62220 Rev. A 8 • Reports Introd
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Single Account Report NOTE: Reports
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External Printer Version NOTE: Repo
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Account List Report (External Print
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Installed/ Pending Rates Report NOT
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SV62220 Rev. A 9 • Maintaining an
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Tape Maintenance Installing a New T
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Cleaning the Moistener Brush Replac
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Replacing the Ink Cartridge DM1100
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Changing the Printhead DM1100 Digit
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Changing the Wiper Blade Assembly D
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SV62220 Rev. A 10 • Troubleshooti
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Ink Waste Tray Full Warning DM1100
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Envelope Feeding Problems Descripti
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Envelope Feeding Problems Descripti
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Tape Feeding Problems Description P
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Tape Feeding Problems Description P
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IntelliLink® Control Centre Proble
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Printing Problems Description Possi
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Postage Refill Problems Description
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SV62220 Rev. A 11 • Supplies and
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Accessories You Can Order DM1100 Di
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SV62220 Rev. A 12 • Specification
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Optimum Performance (Throughput) DM
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13 in. (330 mm) DM1100 Digital Mail
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SV62220 Rev. A Glossary A • Gloss
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Page 163 and 164:
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A AC adapter connector location 6-5
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O On/off switch description and loc
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5500 Explorer Drive Mississauga, ON
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DM1100™ DM Series™ Digital Mailing System Operator Guide

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