DM1100™ DM Series™ Digital Mailing System Operator Guide

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6 • Adding Postage 3 4 Checking Available Funds in Your System Checking Your Postage By Phone® Account Balance 7. Add or check your postage funds as described in Checking Your Postage By Phone® Account Balance in this chapter. 8. Unplug the telephone cord and the A/C Adapter. 9. Reinstall the IntelliLink® Control Centre by sliding it into the docking station on top of the mailing system until you hear it click into place. 10. Turn the power back on. Internal analog line AC Adapter Plug If you are not sure if you have enough money to run mail or print tapes, you should check the amount of money (funds) in your IntelliLink® Control Centre. To check available funds in your system: 1. Press the Funds key. The amount of funds available in your system displays at the top of the screen. 2. To print a funds report on an envelope, place an envelope on the feed deck and press the Start key. To print on a tape, simply press the Tape key. The system returns to the mailing screen. If you do not have enough postage funds in your system, check your Postage By Phone® account balance (see Checking Your Postage By Phone® Account Balance in this chapter). If there are enough funds in your account, move funds to your IntelliLink® Control Centre (see Adding Postage in this chapter). Before adding postage to your system, you should check the funds available through Postage By Phone®. Remember, with your new mailing system it is no longer necessary to prepay for postage. Your mailing system is designed to save you time and make adding postage to your meter even more convenient. Although you can still prepay, you can take advantage of the full meter capabilities using PitneyWorks and add postage now and be billed later. Please allow up to seven days for your check to post if you plan to add postage to your meter using pre-paid funds. To check your account balance: 1. Press the Funds key. 2. Select Get Postage by Phone® Balance. The system dials Pitney Bowes to connect to your account. When the connection is made, the system displays your Postage By Phone® balance. 3. Select Done to return to the main screen. 6-6 SV62220 Rev. A
5 Adding Postage DM1100 Digital Mailing System Operating Guide Adding Postage from your Postage By Phone® Account To add postage from your Postage By Phone® account to your IntelliLink® Control Centre, follow these steps. 1. Press the Funds key. 2. Select Quick Refill, or Other Refill Amount. 3. If you have set up a supervisor password, you are prompted to enter the password now. Enter the password and press the Enter key. 4. If you select Quick Refill, the system adds the same amount it did the last time you added postage. 5. If you select Other Refill Amount, use the number keys and enter in the amount you want to add (up to $1000). Use whole dollars only; do not key in cents. Your meter automatically adds two decimal places. 6. Press the Enter key. The system contacts Pitney Bowes to connect to your account and begins to add the postage to your meter. 7. The system notifies you when it finishes adding your postage and displays the message “Refill Complete”. The system prompts you to download an available update, if applicable, or: • Press Tape to Print Tape • Press Start to Print an Envelope • Don’t Print Receipt 8. Select the appropriate option. NOTE: To view or print a statement showing the details of the last five times you added postage to your meter, press the Reports key on the control centre and select Last 5 Refills. Refer to Chapter 8, Reports in this guide for details of all system reports. SV62220 Rev. A 6-7
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DM1100 DM Series Digital Mailing S
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Alerting Messages Various messages
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SV62220 Rev. A Pitney Bowes Contact
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SV62220 Rev. A 1 • Read This Firs
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What You Need to Know Canada Post R
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U7PS Power Stacker DM1100 Digital M
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SV62220 Rev. A 2 • Meet the DM110
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Variety of Communications Options A
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Parts of the Mailing System Mailing
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Mailing System Interior DM1100 Digi
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The IntelliLink® Control Centre DM
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1 2 3 4 5 The Main Screen DM1100 Di
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SV62220 Rev. A 3 • Mail in a Minu
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Running the Mail DM1100 Digital Mai
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Test Print/Zero Dollar Indica DM110
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SV62220 Rev. A 4 • Running Mail N
Page 37 and 38: Applying Postage and Running Mail D
Page 39 and 40: DM1100 Digital Mailing System Opera
Page 43 and 44: About Printing Postage Tapes DM1100
Page 45 and 46: Mode Selection: WOW - WEIGH- ON-THE
Page 47 and 48: Mode Selection: Manual Weight Entry
Page 49 and 50: Mode Selection: Time and Date Stamp
Page 51 and 52: Deselecting an Account DM1100 Digit
Page 53 and 54: 6 Selecting the Meter Stamp Options
Page 55 and 56: 7 Adding Postage or Changing the Da
Page 57 and 58: 9 Processing a Statement of Mailing
Page 59 and 60: SV62220 Rev. A 5 • Mailing System
Page 61 and 62: Overview of Mailing System Set Up D
Page 63 and 64: 4 Setting the Date and Time of Day
Page 65 and 66: 7 Setting Up the Scale and Selectin
Page 67 and 68: Scale/Rates: Destination if New Pie
Page 69 and 70: Phone/Network Set Up: My Phone # NO
Page 71 and 72: 9 Configuring High/Low Funds Warnin
Page 73 and 74: Timeouts: Normal Preset Timer NOTE:
Page 75 and 76: Defining Custom Preset Values NOTE:
Page 77 and 78: 13 14 Taking the IntelliLink® Cont
Page 79 and 80: Setting the Default Scan Type DM110
Page 81 and 82: Combining Barcodes DM1100 Digital M
Page 83 and 84: SV62220 Rev. A 6 • Adding Postage
Page 85 and 86: Connection Alternatives NOTE: Featu
Page 87: 2 Connecting Your IntelliLink® Con
Page 91 and 92: 6 Postage Pass - Automated Postage
Page 93 and 94: SV62220 Rev. A 7 • Standard Accou
Page 95 and 96: Overview of Accounting DM1100 Digit
Page 97 and 98: 1 2 Viewing Accounts Creating Accou
Page 99 and 100: 3 4 Editing Accounts Setting an Acc
Page 101 and 102: 8 9 Resetting (Clearing) all Accoun
Page 103 and 104: Selecting an Accounting Type Resync
Page 107 and 108: SV62220 Rev. A 8 • Reports Introd
Page 109 and 110: Single Account Report NOTE: Reports
Page 111 and 112: External Printer Version NOTE: Repo
Page 113 and 114: Account List Report (External Print
Page 117 and 118: Installed/ Pending Rates Report NOT
Page 119 and 120: SV62220 Rev. A 9 • Maintaining an
Page 121 and 122: Tape Maintenance Installing a New T
Page 123 and 124: Cleaning the Moistener Brush Replac
Page 125 and 126: Replacing the Ink Cartridge DM1100
Page 127 and 128: Changing the Printhead DM1100 Digit
Page 129 and 130: Changing the Wiper Blade Assembly D
Page 131 and 132: SV62220 Rev. A 10 • Troubleshooti
Page 133 and 134: Ink Waste Tray Full Warning DM1100
Page 135 and 136: Envelope Feeding Problems Descripti
Page 137 and 138: Envelope Feeding Problems Descripti
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Tape Feeding Problems Description P
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Tape Feeding Problems Description P
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IntelliLink® Control Centre Proble
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Printing Problems Description Possi
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Postage Refill Problems Description
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SV62220 Rev. A 11 • Supplies and
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Accessories You Can Order DM1100 Di
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SV62220 Rev. A 12 • Specification
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Optimum Performance (Throughput) DM
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13 in. (330 mm) DM1100 Digital Mail
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SV62220 Rev. A Glossary A • Gloss
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DM1100 Digital Mailing System Opera
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DM1100 Digital Mailing System Opera
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A AC adapter connector location 6-5
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O On/off switch description and loc
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5500 Explorer Drive Mississauga, ON
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DM1100™ DM Series™ Digital Mailing System Operator Guide

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