DM1100™ DM Series™ Digital Mailing System Operator Guide
DM1100™ DM Series™ Digital Mailing System Operator Guide
DM1100™ DM Series™ Digital Mailing System Operator Guide
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10 • Troubleshooting<br />
Envelope Feeding Problems<br />
Description Possible Causes Solution<br />
Mail transport stall.<br />
(continued)<br />
• Envelopes dimensions are<br />
outside the acceptable range<br />
(piece of mail is too thick,<br />
pieces of mail are incorrect<br />
size, etc.) for mailing system.<br />
• Feeder adjustment is set too<br />
high.<br />
(continued)<br />
To clear a stall in the transport area:<br />
1. Lift the main cover.<br />
2. Pull the transport stall release lever to the<br />
left until the assembly lifts up.<br />
Transport Jam Release Lever<br />
Raising the Transport Assembly<br />
3. Remove the piece of mail.<br />
4. Push the transport deck back to its original<br />
position until it snaps into place.<br />
If condition persists adjust the thickness adjustment<br />
knob for less tension (see procedure in<br />
this chapter).<br />
10-8 SV62220 Rev. A