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debt for general rates; Section A owes RI,2 million, B South R475000 and B North
R300oo0; Section C, R3,8 million and Section D R5,2 million (Mhlongo, Pers. Comm.,
Tuesday, 24-12-2007). However, the Zululand District Municipality has taken over the
provision ofwater in the entire district. There has been an improvement in payment of water
and sewerage from 78% in 2005 to 89"10 in 2006 in Ulundi (Dladla, Pers. Comm., Tuesday,
24-12-2007).
Meanwhile, the financial services division is responsible for information technology systems
and financial management. Even though the financial division advocates for an integrated
billing and financially sound system, the insufficient funds for operational and capital
programmes places a demand for alternative sustainable source of funding for the
municipality (Buthelezi, Per. Comm., Wednesday, 04-01-2006b).
In an attempt to pursue the levels offinancial management in Ulundi, respondents were asked
to indicate their views pertaining to personnel or human resource efficiency in the study area.
As shown in Table 6.26 the perception level of efficiency of human resources are varied. A
significant majority of the respondents (63%) indicated that there was inefficient human
resource practice in the Ulundi Local Municipality area. Whereas on the other hand, a
minority of 19% ofthe respondents affirmed that the level of efficiency and effectiveness of
the existing human resources in the local municipality was relatively and positively perceived
to be in good order.
Table 6.26: Responses of interviewees about human resource efficiency of Ulundi Local
Municipality in 2007
Human resource Cumulative I
Frequency Percentage , ij
efficiency i percentage
Yes 4.8 i 19 ! 19
No i I 15.8 , 63 82
N/A 4.4
Total ! 25 ! 100
,
,
184
18
•
100