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The study further attempted to describe the scale of adequacy of infrastructural facilities in
ensuring sustainability. Most respondents (over two-thirds) described the state of
infrastructural facilities as poor, close to fifteen percent expressed it as good. However, less
than one percent described them as excellent. Approximately two in five did not comment
since they had little insight into the state ofinfrastructural facilities.
The development priority areas under infrastructural provisic,n to the council include roads
and storm water, water, sanitation, electricity and waste management. The technical services
department (ULM) indicated that it was tasked with the key performance indicators and
performance target to achieve the set development objectives of facilitating the upgrade and
maintenance of roads, and electricity, and to implement the sanitation master plan for
environmentally appropriate sanitation levels. Currently, backlogs of potholes on the road
and inconsistency in water supply at certain times need mention.
As far as the level of proficiency of information technology on productivity is concerned,
about over two-thirds of responses indicated a poor level of proficiency of information
technology on productivity. Approximately fifteen percent knew little or nothing about the
subject under discussion. About one in five household heads felt that the standard was good.
Only twelve percent affirmed that performance targets existed in the Municipality to monitor
and manage productivity and service delivery. Over two-thirds felt that performance targets
to monitor and manage productivity and service delivery did not exist in the municipality.
Meanwhile, about two in five respondents did not know much about the existence of the
performance targets in the study area. Most responses obtained (over two-thirds) indicated
poor performance management system (PMS). About nine percent and three percent
respondents saw the performance management system as good and very good respectively.
Meanwhile close to two in five respondents were ignorant about the subject matter under
scrutiny.
The council submitted its 2004/2005 IDP to the MEC of the Department of Traditional and
Local Government Affairs (DTLGA) in accordance with chapter 5 of the Municipal
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