any other capacity, engage in, or be interested in, any other business which will requireyour attendance or attention during <strong>GoodLife</strong>'s business hours or which is, or may becontrary to the interest of, or in competition or perceived competition with, <strong>GoodLife</strong>._________________________________________________________________________What is Conflict of Interest"Conflict of interest" refers to a situation where an associate's personal relationship(s) orfinancial interest(s) could reasonably be seen as influencing the associate's duty to act inthe best interests of <strong>GoodLife</strong>. Such Conflicts of Interest include but are not limited to:1. being a relative of an individual who is employed by or involved with a businesswhich seeks to do business with <strong>GoodLife</strong> or does business with <strong>GoodLife</strong>;2. being involved with or investing in a business which is competitive to the businessconducted by <strong>GoodLife</strong> such as Personal Training at home or starting a homebusiness3. being retained by another company or organization, whether on a consultancy orpart-time basis, to advise on or do business similar to that which is beingtransacted by <strong>GoodLife</strong>;4. accepting "kickbacks" or "bribes";5. failing to advise <strong>GoodLife</strong> of a situation in which the Employment of RelativesPolicy would apply;6. failing to advise <strong>GoodLife</strong> of a situation in which Gifts, Favours and EntertainmentPolicy would apply;7. being investigated, charged, indicted or convicted for a criminal activity which mayhave an impact on the perception of the individual's business conduct and which, ifpublicly known, might affect the reputation of <strong>GoodLife</strong> as a company whichmaintains high ethical standards.8. to trade any <strong>GoodLife</strong> products or services for an associate’s own gain."Relatives" will include spouse, common-law spouse, same sex partner, child, sibling,parent or grandparent, former spouses or common-law spouses, cousins or being relatedthrough marriage._________________________________________________________________________If you are unsureAn associate who is unsure whether something constitutes a Conflict of Interest willimmediately discuss the specific concern with manager in order to determine <strong>GoodLife</strong>position on the issue.The manager will determine whether:1. a Conflict of Interest exists;2. the seriousness of the potential or actual Conflict of Interest;3. what steps are necessary to protect <strong>GoodLife</strong> against the Conflict of Interest_________________________________________________________________________Failing to report a Conflict of InterestAn associate who becomes aware of a Conflict of Interest or a potential Conflict of Interestand fails to immediately report that conflict is subject to discipline. Depending on theseverity of the conflict or potential conflict, an associate who fails to report a Conflict ofInterest may also be terminated for "cause" without notice or compensation in lieu ofnotice.Any associate who suspects or believes that he or she is involved in or may becomeinvolved in a Conflict of Interest must immediately disclose such Conflict of Interest fullyand accurately to management.Confidentiality[back to top]<strong>GoodLife</strong> is committed to protecting its confidential and proprietary information andensuring that this confidential information remains the sole and exclusive property of<strong>GoodLife</strong>.Confidential and Proprietary Information of Goodlife <strong>Fitness</strong> Clubs | V14 July 2009 68
Information such as business strategies, marketing plans, sales projections or volumes,financial information, and trade secrets etc. must not be disclosed to, used by, ordiscussed with associates or third parties, without specific written approval or until itbecomes public._________________________________________________________________________Confidential or Proprietary InformationMeans any secret, confidential or proprietary information of <strong>GoodLife</strong>, or any secret,confidential or proprietary information entrusted to <strong>GoodLife</strong> by any other person or entity,which is not otherwise included in the definition of "Proprietary Information". This alsoincludes a list of actual or potential members, members and suppliers which:1. derives economic value, actual or potential, from not being generally known to, andnot being readily ascertainable by proper means by other persons who can obtaineconomic value from its disclosure or use; and2. is the subject of reasonable efforts by <strong>GoodLife</strong> to maintain its secrecy_________________________________________________________________________The term "Proprietary Information" includes any invention, discovery, idea, research,practice, technical and non-technical data, financial data, a financial plan, system, formula,design, product, improvement, machine, process, plans or programs developed, whetheror not patentable:1. during the period of and in the course of that person's employment with <strong>GoodLife</strong>,or2. on <strong>GoodLife</strong>'s premises, or3. with the assistance of any of <strong>GoodLife</strong>’s associates, or4. with <strong>GoodLife</strong>'s equipment or supplies_________________________________________________________________________All associates, as a condition of employment, will sign an Employment Contract with aConfidentiality Clause during their initial hiring documentation and any time when anupdated version requires signature.Home Office Dress Code[back to top]Home OfficeAll associates working at Home Office must be in professional attire at all times. Businesscasual attire is required._________________________________________________________________________Prohibited ClothingThe following clothing is prohibited for Home Office associates:1. denim of any colour to include pants, skirts or shirts2. t-shirts or sweatshirts with inappropriate logos3. athletic (work out) clothing4. shorts must have a minimum 6” inseam5. tops that don’t cover the midriff6. strapless tank tops7. bare feet and slippersCasual DayHome Office associates can wear denim on Fridays which is a designated “casual day”.Dependent on the department’s location, function and contact with the public, a supervisormay require that an associate dress above the minimum requirements outlined herein.Associate Uniforms[back to top]As a <strong>GoodLife</strong> associate you must be in proper uniform according to your position in orderto consistently project a professional image and atmosphere to the members and visitorsin a way that will make all members feel comfortable. It is very important that you orderyour uniform before your first day of work. Associates that do not adhere to the AssociateUniform Policy will be asked to go home and return to work in appropriate attire.Confidential and Proprietary Information of Goodlife <strong>Fitness</strong> Clubs | V14 July 2009 69
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GoodLife Holiday Party Dates and Lo
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Everyone must check in upon arrival
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Hello GoodLife Associates!The Award
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October Feature: Navigating Work an
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2. to ensure privacy, security and
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TO:CA, GM, DMFROM: Home Office Acco
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The People DepartmentRecruitmentRec
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2. Email - memberexperience@goodlif
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Specific questions regarding the fo
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Inside FT newsletterHome OfficeMark
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Provide information/applications fo
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Internal Job Postings:Included in t
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• Design and lead personal traini
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QualificationsEducation: Degree or
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Job Posting #4Position: Service Man
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LifeWorksQuarterly NewsletterQ32009
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LifeWorksQuarterly NewsletterStrate
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Member Experience Department: A Wel
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Frequently Asked Questions:Q. What
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Policy and Procedure HandbookAcknow
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Scent Reduction....................
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Respecting Diversity at GoodLifeHum
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Examples of harassmentHarassment is
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All associates have a responsibilit
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DefinitionsAccommodation: Accommoda
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Complimentary Family Membership aft
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are allowed to use the club but sta
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Associate UniformsAs a GoodLife ass
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Dress Code for Membership Consultan
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Dress Code for Personal Trainers, F
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PASS WITH DISTINCTIONWhite Glove To
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Attention General Managers, Fitness
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7) If the associate has more than o
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General Manager Black Belt ProgramW
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Hi Mo,I just wanted to share with y
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NewBody Kick-Off Fall 2009 ReviewLi
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I’m thinking of doing a “Good-b
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November 28 - Quarterly Training Bu
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IAINBEFORE:Body weight: 240 lbs.Bod
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JANEBEFORE:Body fat: 29.3%Lung capa
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SYLVAINBEFORE:Body fat: 22.7%Body w