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Transportation from Residence to Airport/Train StationThe choice for the appropriate mode of transportation should be based on the lesser:• Mileage and airport/station parking fees;• Cost of taxi (return trip).The following should be considered:• Ensure your full legal name, as stated on your driver’s license or passport is givenat the time of booking. You may be denied clearance to fly if short forms of anyother names appear on your ticket. (I.e. Ali instead of Allison). Please consider thisrule after getting married as well. If you change your name at work, but legallyyour name is different, please ensure that you are booking to match your legalidentification.• Ensure your cell phone number is clearly listed on the booking request. Thisnumber is included on your ticket so that the airline/rail carrier may contact you incase of delay or cancellation.• WestJet Airlines is the primary airline carrier to <strong>GoodLife</strong> <strong>Fitness</strong>. As such, flightswill be booked on WestJet, based on price and availability, prior to any othercarrier.• Advanced flight selection is welcome, however, when savings is available on airand rail travel within 90 minutes of the selected departure time, the cost savingschedule is favored.• All e-tickets must be reviewed immediately upon receiving confirmation. Anydiscrepancies are to be reported before the end of the same business day as mostchanges can be made within the same day of booking at no cost!• When travelling outside of Canada, please ensure you have notified the IS HelpDesk. By letting the IS Help Desk (helpdeskIT@goodlifefitness.com) know, theycan make the appropriate changes to your mobility service so <strong>GoodLife</strong> will notincur high roaming charges or high long distance rates. When you book out ofcountry travel with the Travel Coordinator, the IS Help Desk will automatically benotified on your behalf._______________________________________________________________________________Car RentalReservationA car rental should only be contemplated if the use of taxis will not result in cost savings.Car rental reservations will be fulfilled by Enterprise Rentals where applicable.InsuranceInsurance is included in all Enterprise rentals. This feature is included in our rental rate,however is often not displayed on the Enterprise internal system. Because of this,Enterprise agents will often offer you insurance as well. This insurance is to be declined.*This rule does NOT apply if you have a rental vehicle with any other agency.Vehicular AccidentsShould a vehicular accident happen, the following steps must occur:• Ensure all passengers in your vehicle are unharmed as well as those in any othervehicles involved are unharmed.• If necessary, call 9-1-1 or the local police to report the incident.• Collect insurance and contact information from the driver of any other vehiclesinvolved.• Contact the Enterprise rental agency as listed on your contract to report theincident, and if the car is operable, return to the rental office.• Contact Erin Maxim to report the incident. An Enterprise loss prevention agent willbe assigned to your case.Confidential and Proprietary Information of Goodlife <strong>Fitness</strong> Clubs | V14 July 2009 79

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