Eligible AssociatesThe table below shows which devices and / or laptop Associates in the indicated roles areeligible for:RoleCluster ManagerDM, VP, Chief, DirectorGroupEx RegionalGroupEx Regional CoordinatorHealth & Safety CoordinatorHome Office support role requiring afterhours availability to resolve criticalbusiness issues, e.g. InformationSystems support.Member Experience ManagerMember Experience RegionalPT RegionalSenior PT RegionalExceptions / Additions to the aboveSome roles that involve at least 50%travel may qualify, but will requireapproval from the CompensationCommittee.Qualifies ForNoneCell Phone or Blackberry & a LaptopBlackberryBlackberryBlackberryCell phone or Blackberry & a LaptopBlackberryCell PhoneCell phoneBlackberryRequires written (email) approval from theCompensation Committee to the appropriatemanager & to the IS Help DeskAn Associate Request Form is to be used to request a wireless device and must be signedby the Associate’s department head before submission to the IS department.It is also possible for Associates to use privately owned wireless devices for businesspurposes. If this is the case, the Associate must get approval from their department headto do so. This policy must also be read and signed by the Associate in question. Allexpense forms for reimbursement of cost incurred due to business calls must be submittedto the appropriate department head. Financial reimbursement for these calls is not theresponsibility of the IS department._________________________________________________________________________Supported Wireless Devices, Services, and Related EquipmentIn order to take advantage of volume pricing discounts and to reduce support costs to theIS department, <strong>GoodLife</strong> has standardized on a limited number of wireless device makes,cellular service packages, cellular providers, and cellular accessories. The current list ofphones purchased and supported by <strong>GoodLife</strong> as well as the monthly plan details areavailable from the IS Help Desk at helpdesk@goodlifefitness.comAdditional cellular equipment available from, and supported by, the IS department forbusiness purposes includes:• Headset (wired)• Car power adaptor• Belt Clip (if requested)_________________________________________________________________________Non-Standard UnitsIf an Associate would like a non-standard wireless device, then the Associate shouldconsult with Information Systems Department (Help Desk) to ensure that the wirelessdevice is on the support list as the Information Systems (Help Desk) will provide supportonly on a limited range of wireless devices. Technical support will be limited to issuesrelated to synchronization with Outlook.<strong>GoodLife</strong> is not responsible for any loss of data or corruption of data that may occur as aresult of using a wireless device. <strong>GoodLife</strong> is not responsible for lost, damaged or stolenwireless devices.Confidential and Proprietary Information of Goodlife <strong>Fitness</strong> Clubs | V14 July 2009 76
Appropriate UseIt is imperative that wireless devices owned by <strong>GoodLife</strong> or any wireless device used toconduct <strong>GoodLife</strong> business be used appropriately, responsibly, and ethically. Thefollowing rules must be observed:1. Personal calls are not permitted on any wireless device owned by <strong>GoodLife</strong>. In theevent that you make or receive a personal call on a <strong>GoodLife</strong> wireless device, youmay be asked in writing to reimburse <strong>GoodLife</strong> for all costs incurred and expectedto pay this reimbursement within 30 days of notification.2. <strong>GoodLife</strong> will not pay for any personal calls made using a privately owned wirelessdevice that is also used to conduct company business.3. <strong>GoodLife</strong> will reimburse Associates for business calls made on a pre-approvedprivately owned wireless device. All submissions for reimbursement must beaccompanied by sufficient and appropriate documentation (i.e. original wirelessdevice bill).4. No Associate is to use a company-owned wireless device for the purpose of illegaltransactions, harassment, or obscene behavior, in accordance with other existingAssociate policies.5. No Associate should download ringtones or other non-business related content totheir wireless device.6. In order to demonstrate appropriate respect for co-workers, it is recommended thatAssociates turn off wireless devices during company meetings and gatherings.7. Associates are to comply with the laws related to cell phone / wireless device usewhile driving in the vicinity in which they are driving.8. If a company-owned wireless device is damaged, lost, or stolen, it must bereported immediately to the IS department.9. If a company-owned wireless device or related equipment is damaged, lost, orstolen through the negligence of the authorized user, that individual will beresponsible for reimbursing <strong>GoodLife</strong> for all repair or replacement costs.10. Prior to initial use for connecting to the corporate network, all wireless devicehardware, software and related services must be registered with IS.11. Associates, contractors, and temporary staff will make no modifications of any kindto company-owned and installed wireless hardware or software without the expressapproval of <strong>GoodLife</strong>’s IS department. This includes, but is not limited to, splittunneling, dual homing, non-standard hardware or security configurations, etc.12. The wireless access user agrees to immediately report to his/her manager and<strong>GoodLife</strong>’s IS department any incident or suspected incidents of unauthorizedaccess and/or disclosure of company resources, databases, networks, etc.13. If an authorized cell-phone user does not return a company-owned wireless devicewhen requested, he or she will be required to reimburse <strong>GoodLife</strong> the purchaseprice of the wireless device.14. Associates are expected to minimize wireless device costs by using a land linewhenever possible (e.g. while at Home Office or a <strong>GoodLife</strong> club), and by usingavailable Internet connectivity whenever possible for laptop use, rather than usingthe wireless device to connect to the Internet. The exception is where theAssociate is calling another Associate who also has a wireless device. In this casethe Group-to-Group calling feature allows for a less expensive call.15. Associates that travel frequently to the US should ask the IS Help Desk to ask the<strong>GoodLife</strong> mobile service provider to enable the Connect USA feature, whichreduces roaming charges in the US._________________________________________________________________________Return of EquipmentAssociated are required to return devices to the IS Help Desk at Home Office when thedevices are in need of repair or when the devices are being replaced with newer ones. AllAssociates that are leaving the company through termination, resignation or maternityleave are required to return any <strong>GoodLife</strong> devices to the IS Help Desk at Home Office.Confidential and Proprietary Information of Goodlife <strong>Fitness</strong> Clubs | V14 July 2009 77
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GoodLife Holiday Party Dates and Lo
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Hello GoodLife Associates!The Award
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October Feature: Navigating Work an
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TO:CA, GM, DMFROM: Home Office Acco
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LifeWorksQuarterly NewsletterQ32009
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LifeWorksQuarterly NewsletterStrate
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Respecting Diversity at GoodLifeHum
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DefinitionsAccommodation: Accommoda
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Fit-Fix WorkoutIn our industry work
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PASS WITH DISTINCTIONWhite Glove To
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Attention General Managers, Fitness
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7) If the associate has more than o
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General Manager Black Belt ProgramW
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Hi Mo,I just wanted to share with y
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NewBody Kick-Off Fall 2009 ReviewLi
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I’m thinking of doing a “Good-b
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November 28 - Quarterly Training Bu
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IAINBEFORE:Body weight: 240 lbs.Bod
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JANEBEFORE:Body fat: 29.3%Lung capa
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SYLVAINBEFORE:Body fat: 22.7%Body w