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The People DepartmentRecruitmentRecruitment department for entire organizationContact point for all club positions initially-to create Monster requisition, provide interview guides and recruitingsupportResponsible for GM, MT, FM, PT, HO, AGM, MCM, AMT and NCOPoint of contact for clubs that require any recruitment sourcingConduct GM, FM and AGM boot camp training-recruitment modulesEach club has an assigned recruiter as their direct point of contactIan Carter Manager, Recruiting 800-790-9269 ext. 652 / 416-806-2085 icarter@goodlifefitness.comRetention and EngagementBrandie Valliear, Retention and Engagement Manager: bvalliear@goodlifefitness.com (647) 990-7031Responsible for updating templates and supporting managers through performance management process(performance reviews, setting up 360 reports, etc). Key contact is Chenelle Thibodeau:cthibodeau@goodlifefitness.comAdminister the MT Retention Bonus, the Associate Referral Bonus program, the monthly club incentive programand Speak Out!Monitor Associate turnover and provide recommendations to the company based on turnover stats,engagement surveys, exit interviews and focus groupsTrain managers on using various talent retention tools to keep Associates engaged and retainedTraining and DevelopmentWe are responsible for training all new and current Associates through Base Camps, Boot Camps and we hostWho Wants to be A GM/FM Days.Our Management Development Coordinators are responsible for training all new General Managers within theirfirst 3months and 6months.We administer and run the Accelerated Management Training program.We administer and run the self directed learning programs – MT Black Belt Home Office Black Belt and GM BlackBelt. blackbelt@goodlifefitness.comWe coordinate any usage of the training center facilities.Contact: (416) 921-9181 or training@goodlifefitness.comAssociate RelationsTeam email: Associaterelations@goodlifefitness.comAlison Campbell – Associate relations issues – East Coast and OntarioTammy Close – Associate relations issues – Quebec and OntarioPhil Haldane – Associate relations issues – West Coast and OntarioChenelle Thibodeau – policies and procedures – all of CanadaMonica Verberne – Associate employment contracts – all of CanadaProviding assistance to all Associates and management regarding any and all questions, issues, etc.Dealing with high level issues such as discrimination, workplace harassment, terminations, etc.Delivering tools and resources to AssociatesCoaching Home Office and Club leaders regarding employment lawConduct GM, FM, AGM boot camp training – Associate Relations SectionsConduct GM conference calls regarding Associate issuesMichelle Duwyn, Associate Relations Manager – 1-800-790-9269, ext. 244 or mduwyn@goodlifefitness.com