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“Scent-free”: product labeled unscented, scent-free or fragrance-free by themanufacturer.“Scent-reduced”: product defined as having minimal scent, labeled hypo-allergenic or forsensitive skin.Email and Internet use[back to top]GoodLife e-mail and Internet resources are business systems for use by authorizedassociates to conduct legitimate GoodLife business only. Use of an Internet/e-mailconnection for any purpose that is not specifically related to GoodLife business isprohibited during working hours.Permitted UsesEmail • Sending, receiving,forwarding and replying tomessages for businesspurposesInternet Browsing • Connecting to and viewingany web page for welldefinedbusiness purposes• Printing web pages forbusiness purposesDownloading Data • Downloadingfiles/information from reliablemajor commercial sites to anisolated or quarantinedfolder until downloaded datais scanned for viruses,worms, etc.Internet Newsgroups • Approved groups may beaccessed for businesspurposes by approved usersProhibited Uses• Checking personal e-mail• Sending confidential orprivileged information ofany kind (Financial,management, legal oroperational) tounauthorized personnel• Opening file attachmentsor enclosures withoutperforming a virus scan• Forwarding e-mail chainletters• Surfing the web• Connecting to any site fornon-business purposes• Connecting to web sitesrelated to illegal, immoral,and/or unethical materials• Downloading or installingunauthorized files orprograms not related toCompany business,including file sharing,instant messaging, screensavers, online radio andpictures.• Installing software• Downloading files orinformation related toillegal, immoral, and/orunethical materials• Accessing any group fornon-business reasons• Accessing newsgroupsrelated to illegal, immoral,and/or unethical materials• Accessing Internet chatrooms on any topicPrivacyAlthough GoodLife respects the privacy of its associates, associate privacy does notextend to the associate's use of GoodLife e-mail and Internet systems. No person usingsuch resources should expect privacy in their communications. All e-mail communicationsand information downloaded from the Internet constitute company property.Confidential and Proprietary Information of Goodlife Fitness Clubs | V14 July 2009 74
Goals1. to protect the reputation and resources of GoodLife, its members, and theInternet/e-mail communities at large, from irresponsible or illegal activities;2. to ensure privacy, security and reliability of GoodLife’s network and systems aswell as the systems of GoodLife members;3. to establish guidelines for the acceptable use of GoodLife network;4. to define generally those actions which are considered abusive and prohibited;5. to outline procedures for handling and reporting abuse to GoodLife._________________________________________________________________________Users of GoodLife Internet and e-mail systems are strictly prohibited from creating,transmitting, distributing, forwarding, downloading and/or storing anything which:1. infringes any copyright, trademark, trade secret, or other intellectual property right;2. is obscene, immoral, unethical or pornographic;3. is libellous, defamatory, hateful, or constitutes a threat or abuse;4. encourages conduct that would constitute a criminal offence or give rise to liability;5. harasses the receiver, whether through language, frequency, or size of messages;6. is considered e-mail junk, spam or chain e-mail;7. forges or misleads the sender's identity;8. divulges private and/or confidential information related to GoodLife business, itsmembers and/or its associates;9. violates any of GoodLife policies including policies related to Conduct andBehaviour or Workplace Harassment_________________________________________________________________________Monitoring internet and e-mailInternet and e-mail use may be monitored from time to time, without notice, to evaluatemember service and to determine how the system is being used. Associates should notexpect privacy when using e-mail or Internet resources.Access to your internet and emailWhen necessary, due to vacations and other absences, GoodLife may request access toan associate's e-mail and Internet accounts in order to properly continue work. Associatesare required to provide this access upon request._________________________________________________________________________DownloadingDownloading of any programs, software or data from the Internet or e-mail directly to auser's computer terminal is prohibited unless advance written authorization is obtainedfrom the Information Systems Manager. Such material must first be screened throughGoodLife computer security systems including virus scans._________________________________________________________________________E-mail/Internet Policy Acknowledgement and AgreementPlease click on this link ‘E-mail and Internet Acknowledgement Form’ to print and sign thisacknowledgement form.Cell Phone, Blackberry and Laptop Use[back to top]To allow the Associates of GoodLife Fitness Clubs to do their jobs effectively, someAssociates are entitled to make use of approved wireless devices and other handheldwireless devices for business purposes.This policy outlines the wireless device options supported by GoodLife, guidelines forappropriate use, and other administrative issues relating to wireless device acquisition andreimbursement. This policy was created in order to enhance Associate safety, limitcorporate liability, protect sensitive or private data and help control telecommunicationscosts.Confidential and Proprietary Information of Goodlife Fitness Clubs | V14 July 2009 75
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GoodLife Holiday Party Dates and Lo
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Everyone must check in upon arrival
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Hello GoodLife Associates!The Award
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October Feature: Navigating Work an
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2. to ensure privacy, security and
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TO:CA, GM, DMFROM: Home Office Acco
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The People DepartmentRecruitmentRec
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2. Email - memberexperience@goodlif
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Specific questions regarding the fo
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Inside FT newsletterHome OfficeMark
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Provide information/applications fo
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Internal Job Postings:Included in t
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• Design and lead personal traini
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QualificationsEducation: Degree or
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Job Posting #4Position: Service Man
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LifeWorksQuarterly NewsletterQ32009
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LifeWorksQuarterly NewsletterStrate
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Member Experience Department: A Wel
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Frequently Asked Questions:Q. What
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Policy and Procedure HandbookAcknow
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Scent Reduction....................
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Respecting Diversity at GoodLifeHum
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Examples of harassmentHarassment is
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All associates have a responsibilit
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DefinitionsAccommodation: Accommoda
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Complimentary Family Membership aft
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It is the policy of the Canadian Go
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If they can’t continue in the int
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3. If a new associate does not have
Page 61 and 62: Fit-Fix WorkoutIn our industry work
Page 63 and 64: 5. Conduct and behaviour expectatio
Page 65 and 66: ___________________________________
Page 67 and 68: Travel Insurance (Out of Province /
Page 69 and 70: All GoodLife associates regardless
Page 71 and 72: • The survivor's pension - a mont
Page 73 and 74: Their entire shift on the public ho
Page 75 and 76: Timing of BreaksThe time of the bre
Page 77 and 78: Leaves of Absence with PayVacation[
Page 79 and 80: her General Manager to go to Canada
Page 81 and 82: Vacation Time for Full Time Salary
Page 83 and 84: STEP 5For salaryassociates onlySend
Page 85 and 86: Notifying your ManagerAssociates mu
Page 87 and 88: Pregnancy Leave[back to top]Pregnan
Page 89 and 90: Return to WorkOn expiry of a Pregna
Page 91 and 92: mother, plus 35 weeks of parental l
Page 93 and 94: What if the baby is born later than
Page 95 and 96: Earnings, for example, vacation pay
Page 97 and 98: 5. A relative who is dependent on t
Page 99 and 100: doctor’s note must also indicate
Page 101 and 102: 2. Associates should avoid offering
Page 103 and 104: Canada Food Inspection Agency[back
Page 105 and 106: Information Officer, Brett McClella
Page 107 and 108: Information such as business strate
Page 109 and 110: Male Top:• White or Black Coolmax
Page 111: Smoking in the Workplace[back to to
Page 115 and 116: Appropriate UseIt is imperative tha
Page 117 and 118: Transportation from Residence to Ai
Page 119 and 120: expenses are only allowed when ther
Page 121 and 122: 5. While on official business, the
Page 123 and 124: Complimentary Family Membership aft
Page 125 and 126: Associate use of Child Minding[back
Page 127 and 128: • If a suspected associate refuse
Page 129 and 130: Forms[back to top]Pregnancy and Par
Page 131 and 132: [back to top]Associate Sponsorship
Page 133 and 134: [back to top]Associate Referral For
Page 135 and 136: [back to top]Foreign Worker Acknowl
Page 137 and 138: [back to top]E-mail and Internet Ac
Page 139 and 140: [back to top]Free Resources Availab
Page 141 and 142: [back to top]Dismissal EmailTo: Hom
Page 143 and 144: Revenue Type 2Term Mem (you can lea
Page 145 and 146: SourceSelect ‘Referral - Staff’
Page 147 and 148: Associate Discounted 1 Year Term Me
Page 149 and 150: Referring Membership #Skip - not ap
Page 151 and 152: ___________________________________
Page 153 and 154: ___________________________________
Page 155 and 156: that GoodLife can have on the lives
Page 157 and 158: are allowed to use the club but sta
Page 159 and 160: Associate UniformsAs a GoodLife ass
Page 161 and 162: Dress Code for Membership Consultan
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Dress Code for Personal Trainers, F
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PASS WITH DISTINCTIONWhite Glove To
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Attention General Managers, Fitness
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7) If the associate has more than o
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General Manager Black Belt ProgramW
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Hi Mo,I just wanted to share with y
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NewBody Kick-Off Fall 2009 ReviewLi
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I’m thinking of doing a “Good-b
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November 28 - Quarterly Training Bu
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IAINBEFORE:Body weight: 240 lbs.Bod
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JANEBEFORE:Body fat: 29.3%Lung capa
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SYLVAINBEFORE:Body fat: 22.7%Body w
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