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Ordering Your Uniform:Please visit www.goodlifeuniform.com/catalog to order your uniform. Orders are placeddirectly with New Era Graphics. When 2 shirts are ordered, the 3rd one is free. Eachassociate must pay upon ordering. Shirts that are ripped, torn, stained, discoloured or nolonger fit (too big/too small) should not be worn and must be replaced immediately._________________________________________________________________________General Uniform Standards:1. Nametags must be worn at all times2. Visible body jewelry (e.g. nose or eyebrow piercing) or visible tattoos that would beconsidered offensive to the majority of the population (manager’s discretion) areprohibited3. No ball caps or hats4. Hair and appearance must clean and styled5. Only a plain white t-shirt may be worn below the GoodLife top6. All shirts that are not fitted must be tucked in clothing must be ordered in sizes thatfit; should not be loose or baggy7. Cargo pants, carpenter pants, etc. are not considered dress pants8. Denim tops, pants and skirts are not considered professional attire9. All clothing must be clean and ironed. If a white shirt becomes discoloured anothermust be ordered10. When cold at work, either a plain white shirt may be worn below the GoodLife shirtor the designated blazer, cardigan or sweater11. Full-time associates you will require 3 to five 5 shirts to last throughout the week_________________________________________________________________________Exchange Policy:Refer to inside cover of the catalog for the procedure on exchanging uniforms for adifferent size._________________________________________________________________________Dress CodeFemale General Manager, Membership Consultant and Member Care Manager• GoodLife light yellow long sleeved dress shirt: GLF210 short sleeved GLF212• GoodLife black long sleeved dress shirt: GLF214 short sleeved GLF216 (GM’sonly)• Black dress pants or skirt (no shorter than four inches above the knee)• Black suit jacket/blazer (optional)• Black dress shoes_________________________________________________________________________Male General Manager, Membership Consultant and Member Care Manager• GoodLife light yellow long sleeved dress shirt: GLF209 short sleeves GLF211• GoodLife black long sleeved dress shirt: Style # GLF213 short sleeved GLF215(GM’s only)• Black dress pants• Black suit jacket/blazer (optional)• Tie (optional)• Black dress shoes_________________________________________________________________________Customer Service Representative:Female Top:• White Coolmax top, short or long sleeved - GLF202 and GLF102 (long Sleeve)GLF201 and GLF101 (short Sleeve)• Black cardigan (optional)Female Bottom:• Business attire – pants, skirt (must be no more than four inches above the knee) ordress• Capri pants (black only)Confidential and Proprietary Information of Goodlife Fitness Clubs | V14 July 2009 70
Male Top:• White or Black Coolmax top, short or long sleeved - GLF208 and GLF108 (longsleeve) GLF207 and GLF107 (short Sleeve)• Black v-neck sweater (optional)Male Pants:• Black dress pants with a beltShoes:• Dress shoes (no running shoes)_________________________________________________________________________Club Administrator:Female Top:• Same as Customer Service Representative (without the Tan Smart logo) - GLF143and GLF104 (long sleeve) GLF142 and GLF103 (short Sleeve)Male Top:• GLF147 and GLF106 (long sleeve) GLF146 and GLF105 (short Sleeve)_________________________________________________________________________Member Ambassador:Female Top:• Yellow Coolmax top, short or long sleeved - GLF137 (long sleeve) GLF136 (shortsleeve)• Your own black cardigan (optional)Male Top:• Yellow Coolmax top, short or long sleeved - GLF139 (long sleeve) GLF138 (shortsleeve)• Your own v-neck sweater (optional)Pants:• Black GoodLife pants or shorts (it is not optional to wear anything but GoodLifepants in the Associate Uniform catalog)Shoes:• Running shoesPersonal Trainer:Female Top:• White or black Coolmax top, short or long sleeved - GLF118 and GLF112 (longsleeve) GLF109 and GLF115 (short sleeve)Male Top:• White or black Coolmax top, short or long sleeved - GLF124 and GLF130 (longsleeve) GLF121 and GLF127(short sleeve)Pants:• Black GoodLife pants or shorts ONLY as outlined in the Associate Uniform catalogShoes:• Running shoesOptional:• Personal Trainer vest: black/unisex (must wear the designated Personal Trainertop below the vest)Child Minding:Female Top:• Short or long sleeved yellow/gold T-shirt - GLF157 (long sleeve) GLF156 (shortsleeve)Name will be written on shirt permanently with coloured paintsMale Top:• Short or long sleeved yellow/gold T-shirt GLF157 (long sleeve) GLF156 (shortsleeve)Name will be written on shirt permanently with coloured paintsPants:• Black pants or shorts (no jeans or tights)Confidential and Proprietary Information of Goodlife Fitness Clubs | V14 July 2009 71
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GoodLife Holiday Party Dates and Lo
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Everyone must check in upon arrival
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Hello GoodLife Associates!The Award
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October Feature: Navigating Work an
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2. to ensure privacy, security and
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TO:CA, GM, DMFROM: Home Office Acco
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The People DepartmentRecruitmentRec
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2. Email - memberexperience@goodlif
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Specific questions regarding the fo
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Inside FT newsletterHome OfficeMark
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Provide information/applications fo
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Internal Job Postings:Included in t
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• Design and lead personal traini
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QualificationsEducation: Degree or
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Job Posting #4Position: Service Man
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LifeWorksQuarterly NewsletterQ32009
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LifeWorksQuarterly NewsletterStrate
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Member Experience Department: A Wel
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Frequently Asked Questions:Q. What
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Policy and Procedure HandbookAcknow
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Scent Reduction....................
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Respecting Diversity at GoodLifeHum
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Examples of harassmentHarassment is
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All associates have a responsibilit
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DefinitionsAccommodation: Accommoda
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Complimentary Family Membership aft
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It is the policy of the Canadian Go
Page 57 and 58: If they can’t continue in the int
Page 59 and 60: 3. If a new associate does not have
Page 61 and 62: Fit-Fix WorkoutIn our industry work
Page 63 and 64: 5. Conduct and behaviour expectatio
Page 65 and 66: ___________________________________
Page 67 and 68: Travel Insurance (Out of Province /
Page 69 and 70: All GoodLife associates regardless
Page 71 and 72: • The survivor's pension - a mont
Page 73 and 74: Their entire shift on the public ho
Page 75 and 76: Timing of BreaksThe time of the bre
Page 77 and 78: Leaves of Absence with PayVacation[
Page 79 and 80: her General Manager to go to Canada
Page 81 and 82: Vacation Time for Full Time Salary
Page 83 and 84: STEP 5For salaryassociates onlySend
Page 85 and 86: Notifying your ManagerAssociates mu
Page 87 and 88: Pregnancy Leave[back to top]Pregnan
Page 89 and 90: Return to WorkOn expiry of a Pregna
Page 91 and 92: mother, plus 35 weeks of parental l
Page 93 and 94: What if the baby is born later than
Page 95 and 96: Earnings, for example, vacation pay
Page 97 and 98: 5. A relative who is dependent on t
Page 99 and 100: doctor’s note must also indicate
Page 101 and 102: 2. Associates should avoid offering
Page 103 and 104: Canada Food Inspection Agency[back
Page 105 and 106: Information Officer, Brett McClella
Page 107: Information such as business strate
Page 111 and 112: Smoking in the Workplace[back to to
Page 113 and 114: Goals1. to protect the reputation a
Page 115 and 116: Appropriate UseIt is imperative tha
Page 117 and 118: Transportation from Residence to Ai
Page 119 and 120: expenses are only allowed when ther
Page 121 and 122: 5. While on official business, the
Page 123 and 124: Complimentary Family Membership aft
Page 125 and 126: Associate use of Child Minding[back
Page 127 and 128: • If a suspected associate refuse
Page 129 and 130: Forms[back to top]Pregnancy and Par
Page 131 and 132: [back to top]Associate Sponsorship
Page 133 and 134: [back to top]Associate Referral For
Page 135 and 136: [back to top]Foreign Worker Acknowl
Page 137 and 138: [back to top]E-mail and Internet Ac
Page 139 and 140: [back to top]Free Resources Availab
Page 141 and 142: [back to top]Dismissal EmailTo: Hom
Page 143 and 144: Revenue Type 2Term Mem (you can lea
Page 145 and 146: SourceSelect ‘Referral - Staff’
Page 147 and 148: Associate Discounted 1 Year Term Me
Page 149 and 150: Referring Membership #Skip - not ap
Page 151 and 152: ___________________________________
Page 153 and 154: ___________________________________
Page 155 and 156: that GoodLife can have on the lives
Page 157 and 158: are allowed to use the club but sta
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Associate UniformsAs a GoodLife ass
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Dress Code for Membership Consultan
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Dress Code for Personal Trainers, F
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PASS WITH DISTINCTIONWhite Glove To
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Attention General Managers, Fitness
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7) If the associate has more than o
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General Manager Black Belt ProgramW
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Hi Mo,I just wanted to share with y
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NewBody Kick-Off Fall 2009 ReviewLi
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I’m thinking of doing a “Good-b
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November 28 - Quarterly Training Bu
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IAINBEFORE:Body weight: 240 lbs.Bod
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JANEBEFORE:Body fat: 29.3%Lung capa
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SYLVAINBEFORE:Body fat: 22.7%Body w
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