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When you’re Not at WorkAbsenteeism[back to top]Your attendance is crucial to the success of GoodLife therefore it is very important toremain punctual and maintain a satisfactory attendance record.Absenteeism will affect your pay and is grounds for disciplinary action, up to and includingimmediate termination of employment for cause.Absence from work for 3 consecutive days, without notification to the manager, andfollowing completion of the job abandonment process, is considered to be a voluntaryresignation of the associate from employment._________________________________________________________________________If you must be absent from workAssociates are also responsible for notifying their supervisor, immediately, of anyabsence, the reason(s) for the absence, and their expected return date. Associates mustalso, to the best of their ability, find a replacement for their shift._________________________________________________________________________Arriving to work on timeAssociates must arrive 15 minutes before their shift begins. If you are late you must reportdirectly to your manager upon arriving to work._________________________________________________________________________Finishing your shift earlyAssociates who need to leave work early for unavoidable reasons must obtain approvalfrom their manager, preferably at least one day prior to the day requested. Early leavingwill be treated the same as lateness for payroll purposes._________________________________________________________________________Doctor’s NotesMedical absences of more than 2 days must be supported by medical certification.Depending on the nature of the medical reason for absence, GoodLife may require amedical certificate confirming the associate's date of return. The original copy of anymedical certificate will be included in the associate's file.Confidential and Proprietary Information of Goodlife Fitness Clubs | V14 July 2009 38
Leaves of Absence with PayVacation[back to top]Congratulations!!! As a GoodLife associate you work hard to earn Vacation Time andVacation Pay! Here’s how it works…….Associates earn both Vacation Time and Vacation PayIn order to understand this policy it’s important to keep in mind that vacation time and payare two separate items; all hourly and salary associates receive vacation pay and mustalso take a minimum of 2 calendar weeks of vacation time each year where they are notscheduled for any shifts and have time away from work.** For club associates the calendar week is from Thursday to Wednesday._______________________________________________________________________________Vacation TimeAssociatesManagersFull completedCalendar Years ofVacation Entitlement Full completedCalendar Years ofVacationEntitlementServiceService1 10 days 1 15 days5 15 days 5 20 daysSenior ManagerFull completed Vacation EntitlementCalendar Years ofService1 15 days5 20 days10 25 daysPositions that fall under Manager:Home Office Manager, General Manager,Assistant General Manager, Member CareManager, Fitness Manager, Group ExRegional and Personal Training RegionalPositions that fall under Senior Manager:Chief Officers, Vice President’s, Directors, Senior Home Office Managers, and Divisional Managers_______________________________________________________________________________Vacation Time for Salary associatesHow is vacation time earned?GoodLife’s alternative vacation entitlement year is from January 1st to December 31st.Vacation time is earned in one year and taken in the next year based on the vacation year.A salary associate in Ontario with vacation entitlement of 2 weeks joins on July 1st 2008,they earn 4.98 days in 2008 to take in 2009 and in 2009 they will earn 10 days to take in2010._______________________________________________________________________________“Stub period”The stub period is the period from the start date to December 31 st . In the example abovethe ‘stub period’ would be from July 1 st to December 31st. Salary associates earn a proratedamount of vacation time during a stub period; the salary associate that started withGoodLife on July 1 st would earn 4.98 days (see below chart) of vacation time in 2008 thatthey can take in 2009.A manager with vacation entitlement of 3 weeks that joins on July 1st 2008 will earn7.5 days in 2008 to take in 2009 and in 2009 they will earn 15 days to take in 2010.Confidential and Proprietary Information of Goodlife Fitness Clubs | V14 July 2009 39
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GoodLife Holiday Party Dates and Lo
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Everyone must check in upon arrival
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Hello GoodLife Associates!The Award
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October Feature: Navigating Work an
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2. to ensure privacy, security and
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TO:CA, GM, DMFROM: Home Office Acco
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The People DepartmentRecruitmentRec
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2. Email - memberexperience@goodlif
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Specific questions regarding the fo
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Inside FT newsletterHome OfficeMark
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Provide information/applications fo
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Internal Job Postings:Included in t
Page 26 and 27: • Design and lead personal traini
Page 28 and 29: QualificationsEducation: Degree or
Page 30 and 31: Job Posting #4Position: Service Man
Page 32 and 33: LifeWorksQuarterly NewsletterQ32009
Page 34 and 35: LifeWorksQuarterly NewsletterStrate
Page 36 and 37: Member Experience Department: A Wel
Page 38: Frequently Asked Questions:Q. What
Page 41 and 42: Policy and Procedure HandbookAcknow
Page 43 and 44: Scent Reduction....................
Page 45 and 46: Respecting Diversity at GoodLifeHum
Page 47 and 48: Examples of harassmentHarassment is
Page 49 and 50: All associates have a responsibilit
Page 51 and 52: DefinitionsAccommodation: Accommoda
Page 53 and 54: Complimentary Family Membership aft
Page 55 and 56: It is the policy of the Canadian Go
Page 57 and 58: If they can’t continue in the int
Page 59 and 60: 3. If a new associate does not have
Page 61 and 62: Fit-Fix WorkoutIn our industry work
Page 63 and 64: 5. Conduct and behaviour expectatio
Page 65 and 66: ___________________________________
Page 67 and 68: Travel Insurance (Out of Province /
Page 69 and 70: All GoodLife associates regardless
Page 71 and 72: • The survivor's pension - a mont
Page 73 and 74: Their entire shift on the public ho
Page 75: Timing of BreaksThe time of the bre
Page 79 and 80: her General Manager to go to Canada
Page 81 and 82: Vacation Time for Full Time Salary
Page 83 and 84: STEP 5For salaryassociates onlySend
Page 85 and 86: Notifying your ManagerAssociates mu
Page 87 and 88: Pregnancy Leave[back to top]Pregnan
Page 89 and 90: Return to WorkOn expiry of a Pregna
Page 91 and 92: mother, plus 35 weeks of parental l
Page 93 and 94: What if the baby is born later than
Page 95 and 96: Earnings, for example, vacation pay
Page 97 and 98: 5. A relative who is dependent on t
Page 99 and 100: doctor’s note must also indicate
Page 101 and 102: 2. Associates should avoid offering
Page 103 and 104: Canada Food Inspection Agency[back
Page 105 and 106: Information Officer, Brett McClella
Page 107 and 108: Information such as business strate
Page 109 and 110: Male Top:• White or Black Coolmax
Page 111 and 112: Smoking in the Workplace[back to to
Page 113 and 114: Goals1. to protect the reputation a
Page 115 and 116: Appropriate UseIt is imperative tha
Page 117 and 118: Transportation from Residence to Ai
Page 119 and 120: expenses are only allowed when ther
Page 121 and 122: 5. While on official business, the
Page 123 and 124: Complimentary Family Membership aft
Page 125 and 126: Associate use of Child Minding[back
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• If a suspected associate refuse
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Forms[back to top]Pregnancy and Par
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[back to top]Associate Sponsorship
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[back to top]Associate Referral For
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[back to top]Foreign Worker Acknowl
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[back to top]E-mail and Internet Ac
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[back to top]Free Resources Availab
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[back to top]Dismissal EmailTo: Hom
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Revenue Type 2Term Mem (you can lea
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SourceSelect ‘Referral - Staff’
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Associate Discounted 1 Year Term Me
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Referring Membership #Skip - not ap
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that GoodLife can have on the lives
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are allowed to use the club but sta
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Associate UniformsAs a GoodLife ass
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Dress Code for Membership Consultan
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Dress Code for Personal Trainers, F
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PASS WITH DISTINCTIONWhite Glove To
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Attention General Managers, Fitness
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7) If the associate has more than o
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General Manager Black Belt ProgramW
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Hi Mo,I just wanted to share with y
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NewBody Kick-Off Fall 2009 ReviewLi
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I’m thinking of doing a “Good-b
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November 28 - Quarterly Training Bu
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IAINBEFORE:Body weight: 240 lbs.Bod
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JANEBEFORE:Body fat: 29.3%Lung capa
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SYLVAINBEFORE:Body fat: 22.7%Body w
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