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Don’t know who to contact?Home Office is here to help you!Updated: September 4, 2009Please submit any changes/updates to thisdocument to Shawn Gibson @ sgibson@goodlifefitness.comIn this document:The People Department – Is responsible for hiring, training, communicating, Associate Health and Safety andretaining our Associates. Anything to do with the Associates in relation to Associate Relations.Member Experience – Able to help with deciphering membership information, payments, clarifying companypolicies.GoodLife Kids Foundation – Registered charity promoting an active lifestyle and healthy eating habits to kidsages 5 – 12 years and their role modelsProtective Data Systems – Responsible for receiving journals, paperwork, audit all CARE entries, refunds,assist with company policy, help with missing data, provide feedback on contracts etc.Public Relations Department – All questions or concerns regarding inquiries from reporters, requests to filmor take photographs within clubs, or for assistance with content for local media stories.Accounts Payable and Inventory Department – Processes vendor payments, Associate expensereimbursements, petty cash replenishments, cheque requests, and Pro Shop inventory count adjustments.Member Services Department – Responsible for Personal Training, Massage and chiropractic services.Fitness Training / Group Ex / Les Mills Canada Department – Everything to do with Fitness Training, GroupEXercise, Les Mills, Mo Hagan, video assessments, etc.Club Services Centre – Responsible for Web Works, all club service and maintenance of equipment and thefacility.Marketing Department – Supports the clubs sales goals by internal and external advertising throughnewspapers, radios, signage and direct mail. Also are responsible for all member communications, sending outvoice broadcasts, letters, emails, member eNewsletters and website updates.Corporate Wellness Department – Is responsible for helping corporate Canada to achieve Health & Wellness.This is available through a variety of Corporate Fitness Programs & Wellness Services!Payroll Services – All payroll enquiries should be sent to this e-mail. The employee who looks after the payrollservices e-mail account will then direct the enquiry to the correct person in our office.Information Systems / ‘Help Desk’ – Help with email, computers, software programs, laptops, internetconnections, club phones, cell phones, printers, conferencing, GoodLifeMakesItEasy.com email accounts, etc.