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SPEAK OUT! SUBMISSIONS:At <strong>GoodLife</strong> we welcome our associate’s feedback and suggestions, and our Speak Out program is oneforum where associates can choose to anonymously express ideas, opinions, recommendations andqueries. If you supply your email address, you are guaranteed a response. After the reply, the PeopleDepartment forwards ideas to the right channel, helping to ensure that every associate’s voice is heard.Each E-Newsletter we will publish some common submissions and answers, much like our memberSuggestions Boards at the club.If you would like to make a submission to Speak Out, please sign on to the CARE home page, and clickthe Speak Out logo.Submission: Not a suggestion just a comment... I AM SO EXCITED ABOUT THE NEW PROSHOPGARMENTS THAT I HAVE SEEN!!!! And I LOVE the price of them. I think that they are going to be a HUGEhit!!Submission: To Whom It May Concern:I am finding it inconvenient to order my uniform online when paying with Patch Bucks/Mo Money. Thecurrent process is long and drawn out deterring me and many others on my Team to immediately placeour order. Also, not all of our Team Members have access to credit cards. As it is an option we wouldprefer to use the sufficient amount of Patch Bucks/Mo Money we have accumulated. A solution,however, has come to mind: As each Patch Buck/Mo Money has an I.D number we can enter thenumbers during the purchasing process and submit the "money" to the accounts department at HomeOffice as usual. Thank you for listening to my concerns and suggestions.Answer: Thank you for your Speak Out! submission. We appreciate your input.We realize the Patch Buck/Mo Money redemption system is currently very complicated (it isn’t the idealprocess, however it is the only process that will work with our current systems). We are currentlylooking for a better solution but a new system will take time and we need to stick with what we have fornow. Your suggestion of the I.D. system is a great one –we currently don’t have a way of trackingspecifically who receives each I.D. We will definitely look into this!Submission: BODYVIVE - AWESOME!!!! THAT IS MY FRIDAY MORN CLASS EVERY WEEK! (AFTERAPPROVALS...OF COURSE) OUR LAUNCH WAS A GREAT SUCCESS!!Submission: If I am understanding the notice correctly, the fact that associates are not able to use thenew Platinum club opening in Masonville is unfair. Members who have had memberships for 4 months

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