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2. Email – memberexperience@goodlifefitness.com3. Fax – 519-438-7641<strong>GoodLife</strong> Kids FoundationRegistered charity promoting an active lifestyle and healthy eating habits to kids ages 5 – 12 years and their rolemodelswww.goodlifekids.comNOT responsible for operations of child-minding or in-club kids activity programsMay provide resources for events in your community that focus on healthy active lifestyle for kidsResponsible for all aspects of the annual Be A Kid’s Superhero in-club fundraising campaignContact if you are planning a fundraising activity for <strong>GoodLife</strong> Kids FoundationContact regarding any funds raised for <strong>GoodLife</strong> Kids FoundationContact for permission to use <strong>GoodLife</strong> Kids Foundation logo or Associate the Foundation’s name with a clubactivityLisa Burrows, Executive Director, <strong>GoodLife</strong> Kids Foundation 519-661-0190 ext 273lburrows@goodlifefitness.comProtective Data SystemsEach club has an assigned Club Support Supervisor and Clerk to contact directly via email, Clerks can be reachedby phone through their Supervisor as well if emergency. Clerks will respond to email within 24 - 48 hours.We are responsible for receiving journals and paperwork from all clubs.Audit all CARE entries, process refunds; enter change forms, membership and PT agreements into the system.Provide feedback to club contact when necessary.We are available to help clubs resolve questions, inconsistencies or missing data.Assist with policy and procedure in regards to contracts.Club Support Clerks should be contacted through email, Club Support Supervisor can be contacted throughemail or phone, if you are still unable to get this resolved then esculate the Club Support Manager.Sharilyn Aitken, Club Support Manager, can be reached for commission queries, pricing questions and manualadjustments.Contact: saitken@goodlifefitness.com (preferred) or (519) 661-0190 Ext. 296Public Relations DepartmentAssociates should contact the Senior Public Relations Manager with all questions or concerns regarding inquiries fromreporters, requests to film or to take photographs within clubs, or for assistance with content for local media stories (seemedia guidelines in public folders under Public Relations). Associates are requested to send copies of any local printstories involving their clubs to us c/o home office.Community Relations will be part of the PR department as of July 1st, 2009. In the meantime, Jason Carvery is theToronto and area contact, Tara Westman is the London contact. Tara is also the contact for the new Grass RootsCharitable Gift program, formerly the Community Gift program.Ola Butryn should be contacted regarding Office of the CEO and any meeting requestsfor Patch.Megan Cameron, Director519-661-0190 x 284 mcameron@goodlifefitness.comKrista Maling, SR PR Manager519-661-0190 x 302 kmaling@goodlifefitness.com

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