View/Print ALL Articles - GoodLife Fitness

More documents

Recommendations

Info

TO:CA, GM, DMFROM: Home Office AccountingDATE: Sep 30, 2009SUBJECT: Home Office Accounting ContactsPRIORITY: NormalAll general accounting and finance related inquiries including financial statements and budgets should besent to Accounting@goodlifefitness.com, except as indicated below. The Accounting email ismonitored daily by the General Accounting team and your email will be responded to within 1 workingday to let you know the action taken. We will respond directly to your question(s) or re-direct yourquestion(s) to the correct person or area.Specific questions regarding the following should be directed as indicated below:Questions regarding the status of invoicing, vendor payments, expense cheques, member refundcheques or any issues of an accounts payable nature:Email address:payables@goodlifefitness.comReorder Bank machine supplies (machine tape, manual VISA/MC slips, swipe cards) problemswith bank machine – service required:Moneris customer service 1-866-319-7450Requests for bank deposit slips, general & minor bank machine issues:Email address:hobanking@goodlifefitness.com orBanking/Reconciliation Acctant Ashley Kemshead ext 233 or akemshead@goodlifefitness.comPT financing or general accounts receivables questions:Accounts Receivableext 511 or receivables@goodlifefitness.comDaily deposit and bank machine variance questions including late deposits, cash over and shortquestions/clearing:Email address:accounting@goodlifefitness.comGoodLife Gift certificates monthly inventory or questions, patch bucks concerns:CA Manual located in Public Folders / All Public Folders / Club Administrator Forms /Email address:accounting@goodlifefitness.comWeb Work Access, Capital Assets Inquiries – Equipment Inventory, year-end Club InventoryCounts, etc.Capital Assets Team Leader Christine House ext 348 or chouse@goodlifefitness.comWe would be happy to assist you with your accounting related concerns to help you resolve them on atimely basis.Thank youZena NurseManager, General Accountingznurse@goodlifefitness.com or ext. 255
Don’t know who to contact?Home Office is here to help you!Updated: September 4, 2009Please submit any changes/updates to thisdocument to Shawn Gibson @ sgibson@goodlifefitness.comIn this document:The People Department – Is responsible for hiring, training, communicating, Associate Health and Safety andretaining our Associates. Anything to do with the Associates in relation to Associate Relations.Member Experience – Able to help with deciphering membership information, payments, clarifying companypolicies.GoodLife Kids Foundation – Registered charity promoting an active lifestyle and healthy eating habits to kidsages 5 – 12 years and their role modelsProtective Data Systems – Responsible for receiving journals, paperwork, audit all CARE entries, refunds,assist with company policy, help with missing data, provide feedback on contracts etc.Public Relations Department – All questions or concerns regarding inquiries from reporters, requests to filmor take photographs within clubs, or for assistance with content for local media stories.Accounts Payable and Inventory Department – Processes vendor payments, Associate expensereimbursements, petty cash replenishments, cheque requests, and Pro Shop inventory count adjustments.Member Services Department – Responsible for Personal Training, Massage and chiropractic services.Fitness Training / Group Ex / Les Mills Canada Department – Everything to do with Fitness Training, GroupEXercise, Les Mills, Mo Hagan, video assessments, etc.Club Services Centre – Responsible for Web Works, all club service and maintenance of equipment and thefacility.Marketing Department – Supports the clubs sales goals by internal and external advertising throughnewspapers, radios, signage and direct mail. Also are responsible for all member communications, sending outvoice broadcasts, letters, emails, member eNewsletters and website updates.Corporate Wellness Department – Is responsible for helping corporate Canada to achieve Health & Wellness.This is available through a variety of Corporate Fitness Programs & Wellness Services!Payroll Services – All payroll enquiries should be sent to this e-mail. The employee who looks after the payrollservices e-mail account will then direct the enquiry to the correct person in our office.Information Systems / ‘Help Desk’ – Help with email, computers, software programs, laptops, internetconnections, club phones, cell phones, printers, conferencing, GoodLifeMakesItEasy.com email accounts, etc.
Page 1 and 2: GoodLife Holiday Party Dates and Lo
Page 3 and 4: Everyone must check in upon arrival
Page 5 and 6: Hello GoodLife Associates!The Award
Page 8 and 9: October Feature: Navigating Work an
Page 10 and 11: 2. to ensure privacy, security and
Page 14 and 15: The People DepartmentRecruitmentRec
Page 16 and 17: 2. Email - memberexperience@goodlif
Page 18 and 19: Specific questions regarding the fo
Page 20 and 21: Inside FT newsletterHome OfficeMark
Page 22 and 23: Provide information/applications fo
Page 24 and 25: Internal Job Postings:Included in t
Page 26 and 27: • Design and lead personal traini
Page 28 and 29: QualificationsEducation: Degree or
Page 30 and 31: Job Posting #4Position: Service Man
Page 32 and 33: LifeWorksQuarterly NewsletterQ32009
Page 34 and 35: LifeWorksQuarterly NewsletterStrate
Page 36 and 37: Member Experience Department: A Wel
Page 38: Frequently Asked Questions:Q. What
Page 41 and 42: Policy and Procedure HandbookAcknow
Page 43 and 44: Scent Reduction....................
Page 45 and 46: Respecting Diversity at GoodLifeHum
Page 47 and 48: Examples of harassmentHarassment is
Page 49 and 50: All associates have a responsibilit
Page 51 and 52: DefinitionsAccommodation: Accommoda
Page 53 and 54: Complimentary Family Membership aft
Page 55 and 56: It is the policy of the Canadian Go
Page 57 and 58: If they can’t continue in the int
Page 59 and 60: 3. If a new associate does not have
Page 61 and 62: Fit-Fix WorkoutIn our industry work
Page 63 and 64:
5. Conduct and behaviour expectatio
Page 65 and 66:
___________________________________
Page 67 and 68:
Travel Insurance (Out of Province /
Page 69 and 70:
All GoodLife associates regardless
Page 71 and 72:
• The survivor's pension - a mont
Page 73 and 74:
Their entire shift on the public ho
Page 75 and 76:
Timing of BreaksThe time of the bre
Page 77 and 78:
Leaves of Absence with PayVacation[
Page 79 and 80:
her General Manager to go to Canada
Page 81 and 82:
Vacation Time for Full Time Salary
Page 83 and 84:
STEP 5For salaryassociates onlySend
Page 85 and 86:
Notifying your ManagerAssociates mu
Page 87 and 88:
Pregnancy Leave[back to top]Pregnan
Page 89 and 90:
Return to WorkOn expiry of a Pregna
Page 91 and 92:
mother, plus 35 weeks of parental l
Page 93 and 94:
What if the baby is born later than
Page 95 and 96:
Earnings, for example, vacation pay
Page 97 and 98:
5. A relative who is dependent on t
Page 99 and 100:
doctor’s note must also indicate
Page 101 and 102:
2. Associates should avoid offering
Page 103 and 104:
Canada Food Inspection Agency[back
Page 105 and 106:
Information Officer, Brett McClella
Page 107 and 108:
Information such as business strate
Page 109 and 110:
Male Top:• White or Black Coolmax
Page 111 and 112:
Smoking in the Workplace[back to to
Page 113 and 114:
Goals1. to protect the reputation a
Page 115 and 116:
Appropriate UseIt is imperative tha
Page 117 and 118:
Transportation from Residence to Ai
Page 119 and 120:
expenses are only allowed when ther
Page 121 and 122:
5. While on official business, the
Page 123 and 124:
Complimentary Family Membership aft
Page 125 and 126:
Associate use of Child Minding[back
Page 127 and 128:
• If a suspected associate refuse
Page 129 and 130:
Forms[back to top]Pregnancy and Par
Page 131 and 132:
[back to top]Associate Sponsorship
Page 133 and 134:
[back to top]Associate Referral For
Page 135 and 136:
[back to top]Foreign Worker Acknowl
Page 137 and 138:
[back to top]E-mail and Internet Ac
Page 139 and 140:
[back to top]Free Resources Availab
Page 141 and 142:
[back to top]Dismissal EmailTo: Hom
Page 143 and 144:
Revenue Type 2Term Mem (you can lea
Page 145 and 146:
SourceSelect ‘Referral - Staff’
Page 147 and 148:
Associate Discounted 1 Year Term Me
Page 149 and 150:
Referring Membership #Skip - not ap
Page 151 and 152:
___________________________________
Page 153 and 154:
___________________________________
Page 155 and 156:
that GoodLife can have on the lives
Page 157 and 158:
are allowed to use the club but sta
Page 159 and 160:
Associate UniformsAs a GoodLife ass
Page 161 and 162:
Dress Code for Membership Consultan
Page 163 and 164:
Dress Code for Personal Trainers, F
Page 165 and 166:
PASS WITH DISTINCTIONWhite Glove To
Page 167 and 168:
Attention General Managers, Fitness
Page 169 and 170:
7) If the associate has more than o
Page 171 and 172:
General Manager Black Belt ProgramW
Page 173 and 174:
Hi Mo,I just wanted to share with y
Page 175 and 176:
NewBody Kick-Off Fall 2009 ReviewLi
Page 177 and 178:
I’m thinking of doing a “Good-b
Page 179 and 180:
November 28 - Quarterly Training Bu
Page 181 and 182:
IAINBEFORE:Body weight: 240 lbs.Bod
Page 183 and 184:
JANEBEFORE:Body fat: 29.3%Lung capa
Page 185 and 186:
SYLVAINBEFORE:Body fat: 22.7%Body w
show all

View/Print ALL Articles - GoodLife Fitness

Create successful ePaper yourself

Delete template?

Save as template?