Updated Policy and Procedure Handbook - GoodLife Fitness

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[back to top]Free Resources Available in CanadaKid's Help PhonePhone: 1.800.668.6868Child Abuse HotlinePhone: 1.800.387.KIDS (5437)Canadian Drug RehabPhone: 1-877-801-5475AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundlandNova ScotiaOntarioQuebec24-Hour Toll-Free Crisis Help LineVeterans Affairs Canada Assistance ServicePhone: 1-800-268-7708http://www.vac-acc.gc.ca/clients/sub.cfm?source=forces/assiserveCanadian Centre on Substance AbuseWebsite directory:http://www.ccsa.ca/Pages/Splash.htmGambling Help LinePhone: 1-800-665-9676AIDS/Sexually Transmitted Diseases InfoPhone: 1-800-772-2437Assaulted Women’s HelplineAre you or someone you know involved in an abusive situation or are recovering frombeing emotionally or physically assaulted?Phone: 1-866-863-0511Website directory: www.womansabuseprevention.comEating Disorders Help & InformationPhone: 1-866-NEDIC-20 (1-866-633-4220)Website: www.nedic.caCentre for Suicide Preventionhttp://www.suicideinfo.ca/csp/go.aspx?tabid=40Distress Centres Ontariohttp://www.dcontario.org/centres.htmlMental Health Service InformationDo you or someone you know need help finding information about mental health servicesand support?Phone: 1-866-531-2600 (Ontario Only) E-mail: info_ref_servie_mhsio@connexontario.caWebsite Directory for all of Canada: http://www.cmha.ca/bins/site_page.asp?cid=284-294-297-1637&lang=1Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 106
National Credit Counselors of CanadaWebsite directory: www.nationalcreditcounselors.caDivorceProvides a wide range of support resources, articles and links.Website directory: www.womansdivorce.comFree Health InformationConfidential 24 hour telephone services you can call and get health advice or generalhealth info from a registered nurse.(Ontario) Phone: 1-866-797-0000 Website: http://www.health.gov.on.ca(Alberta) Phone: 1-866-408-5465 Website: www.healthlinkalberta.ca(British Columbia) Phone: 1-866-215-4700 Website: http://www.health.gov.bc.ca(Quebec) Phone: (514) 934-0354 Website:www.clscmetro.qc.ca/en/services/ambulatory/info-sante(New Brunswick) Phone: 1-800-244-8353 Website:http://www.gnb.ca/0217/Tele-Care-e.asp(Nova Scotia) Website directory: http://www.gov.ns.ca/heal/programs.htm(Newfoundland) Phone: 1-888-709-2929 Website: http://yourhealthline.ca(Manitoba) Phone: 1 888 315 9257 Website: http://www.gov.mb.caChildcare InformationResource to find babysitters and daycares in Canada that are near you.Website directory: www.onestopchildcare.comFind a Doctor or Naturopath in CanadaWebsite directory: http://intraspec.ca/find-a-doctor.phpPlanned ParenthoodWebsite directory: http://www.ppfc.ca/ppfc/contect.aspConfidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 107
Page 3 and 4:
Policy and Procedure HandbookAcknow
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Child Pornography .................
Page 7 and 8:
Respecting Diversity at GoodLifeHum
Page 9 and 10:
Examples of harassmentHarassment is
Page 11 and 12:
All associates have a responsibilit
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DefinitionsAccommodation: Accommoda
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Complimentary Family Membership aft
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Suitably qualified Canadian citizen
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Labour Market Opinion in order to o
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and enter this into CARE (for non-c
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Reference checksReference checks mu
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6. Quickly help new hires to become
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easonable and despite the problems
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Employee Assistance ProgramFree acc
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Employee Assistance ProgramFree acc
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A person who has resided in Canada
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**Personal Trainers are not permitt
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worked for at least 30 days or shif
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When you’re Not at WorkAbsenteeis
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Stub Period Charts2 weeks (10 days)
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In particular, Divisional Managers,
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Managers are responsible for ensuin
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Sick Leave[back to top]Every GoodLi
Page 49 and 50:
Leaves of Absence without PayJury a
Page 51 and 52:
Who can take a Pregnancy Leave?An a
Page 53 and 54:
a child is placed for adoption and
Page 55 and 56: In certain cases, the leave may be
Page 57 and 58: claim had started during the 52 wee
Page 59 and 60: you present a claim for maternity b
Page 61 and 62: serious medical condition with a si
Page 63 and 64: On the Job at GoodLifeMember Health
Page 65 and 66: Inspections by Government Agencies[
Page 67 and 68: are not designated (e.g. Home Offic
Page 70 and 71: Information such as business strate
Page 72 and 73: Associates expecting a childAssocia
Page 74 and 75: Dress Code for Fitness Trainers, Cu
Page 76 and 77: Women’s Top ChoicesName TagFoot w
Page 78 and 79: Associates smoking on GoodLife prem
Page 80 and 81: Internet and e-mail use may be moni
Page 82 and 83: GoodLife will only use this data to
Page 84 and 85: • Ensure your full legal name, as
Page 86 and 87: The most senior level position in a
Page 88 and 89: [back to top]The purpose of this po
Page 90 and 91: 1. Fitness Plus members have access
Page 92 and 93: ___________________________________
Page 94 and 95: the premises in its employment-rela
Page 96 and 97: Forms[back to top]Pregnancy and Par
Page 98 and 99: [back to top]Associate Sponsorship
Page 100 and 101: [back to top]Associate Referral For
Page 102 and 103: [back to top]Foreign Worker Acknowl
Page 104 and 105: [back to top]E-mail and Internet Ac
Page 108 and 109: [back to top]Dismissal EmailTo: Hom
Page 110 and 111: Revenue Type 2Term Mem (you can lea
Page 112 and 113: SourceSelect ‘Referral - Staff’
Page 114 and 115: Associate Discounted 1 Year Term Me
Page 116 and 117: Referring Membership #Skip - not ap
Page 118 and 119: ___________________________________
Page 120 and 121: ___________________________________
Page 122: loss suffered by him/her, or any ot
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Updated Policy and Procedure Handbook - GoodLife Fitness

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