Updated Policy and Procedure Handbook - GoodLife Fitness

Associate Uniforms[back to top]As a GoodLife associate you must be in proper uniform according to position in order toconsistently project a professional image and atmosphere to the members and visitors in away that will make all members feel comfortable.Your Current Uniforms Are Still OkAlthough the new Adidas uniforms have been released, if your current uniform is still ingreat shape, you can continue to wear it according to the following guidelines:November 1, 2009 – Customer Service Reps, General Managers, Assistant GeneralManagers, Member Care Managers, Fitness Trainers, Accelerated Management Trainees,Club Administrators and Membership Consultants must be in Adidas uniforms by this date.April 1, 2010 – All other positions not listed above must be in Adidas uniforms by thisdate.Managers are responsible for entering the associates new hire information into CAREprior to their first day of work to ensure they receive their User ID within 5-7 business daysof it being entered into CARE. Associates are responsible for ordering their uniformswithin 5-7 business days of their first day of work when they receive their User ID to theirgoodlifemakesiteasy email account. Associates should contact the Help Desk if they don’treceive their user ID within 5-7 business days of their start date.From the first day of work to the time the Adidas uniform arrives, new associates mustwear black bottoms, a black top (t-shirt, polo, golf shirt), appropriate foot wear according toposition and a name tag.Associates that do not adhere to the Uniform Policy will be asked to go home and return towork in appropriate attire. Associates are responsible for purchasing their uniforms asoutlined in this policy.** Associates in B.C., Newfoundland and Manitoba should ask their Divisional Manager forthe province specific uniform policy._________________________________________________________________________General Uniform Standards:1. Nametags must be worn at all times (does not apply to Child Minding associates)2. Visible body jewelry (e.g. nose or eyebrow piercing) or visible tattoos that would beconsidered offensive to the majority of the population (manager’s discretion) areprohibited; this decision will be at the manager/supervisor’s discretion3. Ball caps or hats are not permitted4. Hair and appearance must clean and styled5. Clothing must be ordered in sizes that fit (should not be loose or baggy)6. Cargo pants, carpenter pants, etc. are not considered dress pants7. Flip flops, boots/slippers, running shoes, yoga/jogging pants, shorts,sweatshirts/hoodies and workout pants are not permitted8. Denim tops, pants and skirts are not considered professional attire9. All clothing must be clean and ironed; if a shirt becomes discoloured a new onemust be ordered10. Associates in management or sales who are cold at work must wear thedesignated Adidas zip-up sweater or their own black sweater, black cardigan orblack suit jacket. All other associates must wear the red jacket or a plain whiteshort sleeve shirt under the GoodLife shirt if they are cold11. Full-time associates require 3 to 5 shirts to last throughout the weekConfidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 71