Updated Policy and Procedure Handbook - GoodLife Fitness

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The LMO process takes between 2-6 months and the non-Canadian citizen cannot workfor GoodLife while Service Canada is processing the LMO. If the LMO is approved, theforeign worker must still go to Citizenship and Immigration Canada (CIC) to apply for awork permit at which time they can be denied entry to reside and work in Canada eventhough the LMO was approved.Remember; it’s illegal to hire a non-Canadian citizen who doesn’t have a valid workpermit.________________________________________________________________________________Foreign workers must have at least 6 months left on their work permitForeign workers who apply that already have a work permit issued elsewhere, must haveat least 6 months still left on their work permit to proceed in the interview process. Forexample, if a foreign worker only has 5 months left on their work permit they will not beconsidered for employment with GoodLife.Hiring managers must be prepared to replace the foreign worker when their work permitexpires.________________________________________________________________________________When the work permit expires, employment with GoodLife automatically endsUpon exhausting all efforts to hire a Canadian citizen, if a positive Labour Market Opinionis granted for a designated role or if someone is hired who already has a work permit,once the foreign workers work permit expires, their employment with GoodLife willautomatically end. GoodLife will not take responsibility to assist the foreign worker inextending or renewing their work permit to extend their stay and continue working inCanada. It is the hiring manager’s responsibility to ensure a replacement is hired beforethe foreign workers work permit expires.Managers must make it very clear to the foreign worker when they are hired that whentheir work permit expires their employment with GoodLife will automatically end.Scan the work permit and send to Policy and Procedure SpecialistManagers must also photocopy the work permit and place it in the associates file as wellas scan it and send it to cthibodeau@goodlifefitness.com________________________________________________________________________________Worker Acknowledgement Form’ must be signedWhen a foreign worker is hired, Managers must ensure the foreign workers signs the‘Foreign Worker Acknowledgement Form’ found at the end of the Policy and ProcedureHandbook, to ensure they clearly understand that their employment will end when theirwork permit expires. A copy of this form must be emailed tocthibodeau@goodlifefitness.com along with the scanned work permit.________________________________________________________________________________Mandatory Phone Screen QuestionHiring Managers are responsible for asking the following question in the phone screen or1 st interview:"Do you require a work permit to work in Canada?" If they say ‘Yes’ please ask"When does your work permit expire?"* If a candidate mentions that their work permit that they obtained elsewhere has expired,they cannot proceed in the interview process.** If a candidate currently has a work permit but they don’t have at least 6 months left onit before it expires, they cannot proceed in the interview process.***If a candidate mentions that they are a non-Canadian citizen currently staying inCanada but they have never had a work permit, if they are applying for a designated rolelisted above, the hiring manager can start at the beginning of the process and fill out aConfidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 18
Labour Market Opinion in order to obtain a work permit. This process takes between 2-6months to complete and they cannot work for GoodLife during this “waiting period”.If they can’t continue in the interview process due to above criteria, please use thefollowing script at the end of the phone screen or 1st interview:“This information will be passed on and if you are selected to proceed in the interviewprocess you will be contacted; thank you for your time and your interest in GoodLife.”If the candidate calls back asking why they weren’t contacted or didn’t get the job,they should not be told that it was due to their citizenship or work permit status.The following script can be used:“After carefully reviewing the skills and qualifications of all applicants, we selected anothercandidate who was best suited to the requirements of this role. Thank you for following upand we wish you much success in finding employment.”________________________________________________________________________________Procedure for Hiring a Non-Canadian CitizenHiring Managers are responsible for completing the LMOHiring Managers wanting to hire a non-Canadian citizen who’s positions falls in thedesignated roles above are responsible for completing the LMO and sending it toService Canada along with supporting documentation.Foreign workers must have a valid work permit to work in Canada. It is illegal forGoodLife to employ a non-Canadian citizen who does not have a valid work permit.When hiring a foreign worker, hiring managers must:1. Submit a Labour Market Opinion (LMO) to the Service Canada Centre responsiblefor your area.________________________________________________________________________________Service Canada may approve a Labour Market Opinion once satisfied:• That the foreign worker wont be taking a job away from Canadian citizens• The foreign worker is filling a labour shortage;• That GoodLife conducted efforts to hire and train Canadians for the job; theemployer's advertisement and recruitment efforts;• That Canadian citizens can’t be trained for the position• There will be benefits if a foreign worker is recruited• The foreign worker will transfer new skills and knowledge to Canadians• The wage and working conditions offered would attract and retain Canadiancitizens;• The job is defined so as to make it accessible to Canadian citizens; and• The wage offered is based on a salary, not a commissionIn order to determine whether to approve an LMO, Service Canada assesses the effectthat hiring the foreign worker will have on Canadian’s access to jobs.2. If Service Canada approves the LMO , they will issue an employment confirmationand you will receive a response in writing which you should forward to the foreignworker along with a copy of a signed job offer and employment contract (ifapplicable).3. Inform the foreign worker to apply for a work permit from Citizenship andImmigration Canada (CIC). Next, CIC decides whether the foreign worker will geta work permit according to the requirements to work and reside temporarily inCanada. The foreign worker can apply for a work permit either at a visa officeabroad a port of entry, or from within Canada if legally permitted to do so.Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 19
Page 3 and 4: Policy and Procedure HandbookAcknow
Page 5 and 6: Child Pornography .................
Page 7 and 8: Respecting Diversity at GoodLifeHum
Page 9 and 10: Examples of harassmentHarassment is
Page 11 and 12: All associates have a responsibilit
Page 13 and 14: DefinitionsAccommodation: Accommoda
Page 15 and 16: Complimentary Family Membership aft
Page 17: Suitably qualified Canadian citizen
Page 21 and 22: and enter this into CARE (for non-c
Page 23 and 24: Reference checksReference checks mu
Page 25 and 26: 6. Quickly help new hires to become
Page 27 and 28: easonable and despite the problems
Page 29 and 30: Employee Assistance ProgramFree acc
Page 31 and 32: Employee Assistance ProgramFree acc
Page 33 and 34: A person who has resided in Canada
Page 35 and 36: **Personal Trainers are not permitt
Page 37 and 38: worked for at least 30 days or shif
Page 39 and 40: When you’re Not at WorkAbsenteeis
Page 41 and 42: Stub Period Charts2 weeks (10 days)
Page 43 and 44: In particular, Divisional Managers,
Page 45 and 46: Managers are responsible for ensuin
Page 47 and 48: Sick Leave[back to top]Every GoodLi
Page 49 and 50: Leaves of Absence without PayJury a
Page 51 and 52: Who can take a Pregnancy Leave?An a
Page 53 and 54: a child is placed for adoption and
Page 55 and 56: In certain cases, the leave may be
Page 57 and 58: claim had started during the 52 wee
Page 59 and 60: you present a claim for maternity b
Page 61 and 62: serious medical condition with a si
Page 63 and 64: On the Job at GoodLifeMember Health
Page 65 and 66: Inspections by Government Agencies[
Page 67 and 68: are not designated (e.g. Home Offic
Page 70 and 71:
Information such as business strate
Page 72 and 73:
Associates expecting a childAssocia
Page 74 and 75:
Dress Code for Fitness Trainers, Cu
Page 76 and 77:
Women’s Top ChoicesName TagFoot w
Page 78 and 79:
Associates smoking on GoodLife prem
Page 80 and 81:
Internet and e-mail use may be moni
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GoodLife will only use this data to
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• Ensure your full legal name, as
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The most senior level position in a
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[back to top]The purpose of this po
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1. Fitness Plus members have access
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___________________________________
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the premises in its employment-rela
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Forms[back to top]Pregnancy and Par
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[back to top]Associate Sponsorship
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[back to top]Associate Referral For
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[back to top]Foreign Worker Acknowl
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[back to top]E-mail and Internet Ac
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[back to top]Free Resources Availab
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[back to top]Dismissal EmailTo: Hom
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Revenue Type 2Term Mem (you can lea
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SourceSelect ‘Referral - Staff’
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Associate Discounted 1 Year Term Me
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Referring Membership #Skip - not ap
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___________________________________
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___________________________________
Page 122:
loss suffered by him/her, or any ot
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Updated Policy and Procedure Handbook - GoodLife Fitness

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