Updated Policy and Procedure Handbook - GoodLife Fitness

1. Fitness Plus members have access to all clubs except those that are identified asPlatinum clubs found on the ‘Pricing by Regions’ form on Public Folders. Platinumclubs have additional amenities and services and Fitness Plus members can workout at a Platinum club by upgrading their membership at the Platinum location (aPre-Authorized Payment will be applicable) or paying the required guest fee pervisit.Associates that work in a Platinum club will get a Platinum Family membership ifthey will be working out in the club that the associate works at. The familymembership is a one year term and after the one year the associate can renew thefree membership for their family member or chose to extend this membership toanother family member. The free family membership must be kept with theassociate’s membership in their blue folder.2. This membership does not include towel service. To receive towel service, thefamily member must pay the pre-authorized payment amount indicated at theirhome club, for an upgrade to towel service.3. When an Associate leaves the company and they have given a free membership toa family member, it will be cancelled immediately. If the family member wishes tocontinue their membership with GoodLife, they must purchase a regularmembership.4. Associates who are currently between 3 and 12 months of service will receive acomplimentary term membership for a spouse or immediate family member; thelength of the term membership must reflect the number of months between theircurrent length of service and their 1 year anniversary with GoodLife. For example ifan associate currently has 6 months of service they will receive a 6 month termmembership.5. This offer is subject to change at GoodLife’s discretion at any time._______________________________________________________________________________Complimentary Family Membership after 3 months of Service –Group Ex InstructorsAfter 3 months of service, Group Ex Instructors will receive a complimentary 9 month termFitness Plus membership (Platinum membership in Platinum clubs) for someone in theirImmediate Family at the discretion of the Group EX Regional Manager as part of theirperformance review. The membership is valid as long as the Group Ex Instructor remainsemployed with GoodLife. The additional stipulations outlined above, also apply._______________________________________________________________________________2 Associate Discounted 1 Year Term MembershipsAfter 1 year of service and each year thereafter based on the start date and for theduration of employment with GoodLife, associates will receive 2 discounted 1 year termmemberships priced at $199.1. All $199 memberships, including those received by Platinum Club associates, areFitness plus only. Any recipients of the $199 membership can work out at aPlatinum club by upgrading their membership at the Platinum location (a Pre-Authorized Payment will be applicable) or paying the required guest fee per visit.2. These memberships will expire 1 year after they are redeemed and can still beredeemed and used for 1 year even if the associate leaves GoodLife.3. All current associates with more than 1 year of service will receive their 2discounted membership certificates this year in the month that their start date fallsin. For example, if an associate started with GoodLife in the month of June, theywill receive their 2 discounted membership certificates in the month of June aswell.Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 90