Updated Policy and Procedure Handbook - GoodLife Fitness

5. A relative who is dependent on the associate for care or assistanceUrgent MatterDeath, illness, injury or medical emergency of an “urgent matter” concerning an individuallisted above. An urgent matter is an event that is unplanned or out of the associatescontrol and raises the responsibility of serious negative consequences, includingemotional harm, if not responded to.Examples of ‘urgent matter’• Associates babysitter calls in sick• The house of the associate’s elderly parent is broken into and the parent is veryupset and needs the associates help to deal with the situation.• The associate has an appointment to meet with their child’s counsellor to discussbehavioural problems at school. The appointment could not be scheduled outsidethe associates working hours.Non Urgent matters:• An associate wants to leave work early to watch their daughter’s track meet.• An associate wants the day off in order to attend her sisters wedding as abridesmaid.• Associates are not entitled to personal emergency leave for medically unnecessarycosmetic surgery unrelated to an illness or injury._________________________________________________________________________Notifying your ManagerAn associate must inform their manager before starting the leave but if the associate hasto start the leave before notifying their manager they must do so as soon as possible.Notice does not have to be given in writing._________________________________________________________________________Proof of EntitlementA manager may require an employee to provide reasonable evidence in the circumstancesthat they are eligible for personal emergency leave.Family Medical Leave[back to top]GoodLife associate are entitled to unpaid, job-protected Family Medical Leave for themaximum specified period based on the province of residence. Please contactpolicies@goodlifefitness.com to determine the length of your Family Medical Leave._________________________________________________________________________Who can take Family Medical Leave?An associate qualifies for Family Medical Leave if they have to provide care or support tocertain family members for whom a doctor has issued a certificate indicating that thisperson has a serious medical condition with a significant risk of death occurringwithin a period of 26 weeks. The medical condition and risk of death must be confirmedin a certificate issued by a doctor.Care or Support means: providing psychological or emotional support, arranging for careby a third party provider, or directly providing or participating in the care of the familymember. The family member does not have to live in the Canada for an associate to takethe leave._________________________________________________________________________Medical CertificateAn associate does not have to have the medical certificate before they can take the leave.The right to the leave is dependent upon the issuance of the medical certificate and theleave must be complete within the 26 week period specified in that certificate.GoodLife can ask an associate for a copy of the certificate from the doctor toprovide proof that the associate is eligible for the leave. The certificate must beprovided to GoodLife as soon as possible and must state that the family member has aConfidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 60