Updated Policy and Procedure Handbook - GoodLife Fitness

More documents

Recommendations

Info

STEP 5For salaryassociates onlySend email toPayrollSAVE it to your desktop for easy access when you need it again in thefuture!When salary associates take vacation you must fill out the “Sample Email”and send to payroll before the associate’s scheduled vacation to ensurethey continue to receive pay while on vacation.Payroll does not need to be informed when hourly associates take vacationor sick days.Tracking sick or bereavement days………Note: Salary associates receive 5 paid sick days per year and 3 paid bereavement days ifa family member passes away.Hourly associates receive 3 paid bereavement days if a family member passes away.Any sick days taken by hourly associates are not paid.STEP 1Revise ScheduleSTEP 2Fill out the“Time OffTracking Doc”.Look at your schedule and call in associates to cover shifts to ensure yourclub is fully staffed!Fill in the “Time Off Tracking Excel Doc” and indicate the # of sick orbereavement days they are taking.Salary AssociatesOnce the “Sick Days” column reaches 5, any other sick days taken beyondthis are unpaid and payroll would need to be notified using the “SampleEmail” that the sick days are unpaid.Salary AssociatesWhen salary associates take sick or bereavement days you must fill out the‘Sample Email’ and send it to payroll.STEP 3Notify PayrollPayroll must be notified when salary associates take sick days so that theyget paid their full salary. If payroll is not notified and the associate’s hoursshow 32 for a given week, payroll will only pay this associate based on 32hours instead of 40. The same applies if the associate takes 3 paidbereavement days.Sick days beyond 5 are unpaid and payroll will adjust the pay accordingly forsalary associates. Bereavement days beyond 3 are unpaid.Hourly AssociatesWhen hourly associates take 3 paid bereavement days you must fill out the‘Sample Email’ and send it to payroll to ensure the associate gets paid forthe 3 days. Payroll does not need to be notified when hourly associates takesick days as they are unpaid.Required Forms: Forms can be found in Public Folders under People Department >TimeOff Tracking• Team Vacation Request Form Dec 2008• Time Off Tracking Updated Dec 2008• Sample email to notify payroll of associate time off_________________________________________________________________________QuestionsPlease contact Chenelle Thibodeau in the People Dept atcthibodeau@goodlifefitness.com if you have any questions regarding time off tracking.Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 46
Sick Leave[back to top]Every GoodLife associate receives 5 sick days per year. Salary associates receive theirregular wages for the 5 sick days. Hourly associates will not receive pay for sick daystaken._______________________________________________________________________________Doctors NoteYour supervisor may request proof-of-illness certification from a physician if you areabsent for 2 days in a row. Please give your doctors note to your immediate supervisor.If you are ill GoodLife wants you to stay home and get better. Please contact yourmanager and speak with them ideally 24 hours before your next scheduled shift. It is alsovery important that you try and find a replacement for the shift you will be missing;thousands of members count on you to be present and your team also depends on you._______________________________________________________________________________Sick leave does not accumulate annually (cannot be carried over) and is intended for thesole purpose of illness. Sick leave is not to be used for vacation or unscheduled time off._______________________________________________________________________________Personal Emergency Leave in OntarioAs per the ESA, associates in Ontario receive Personal Emergency Leave; 10 unpaiddays each calendar year for personal illness, injury or medical emergency or for the death,illness, injury, medical emergency or urgent matter relating to an immediate familymember.Salary Associates in OntarioSalary associates in Ontario receive 5 paid ‘sick leave’ days plus 5 unpaid ‘PersonalEmergency Leave’ days.Hourly Associates in OntarioHourly associates in Ontario receive 5 unpaid ‘sick leave’ days plus 5 more unpaid‘Personal Emergency Leave’ days.The 10 ‘Personal Emergency Leave’ days are not in addition to the 5 ‘sick leave’ days.Bereavement Leave[back to top]Days off with PayIn the event of a death in your Immediate Family, full and part time associates may takeBereavement Leave for the purpose of arranging and/or attending the funeral. 3 daysBereavement Leave will be given to you with pay. If attendance at the funeral requiresextensive travel, unpaid leave of up to 2 further days will be given._______________________________________________________________________________Non Immediate FamilyIn the event of a death of Other Relatives, associates may request a Bereavement Leaveof 1 working day with pay to attend the funeral. If attendance at the funeral requiresextensive travel, unpaid leave of up to 2 further days will be given._______________________________________________________________________________Personal Emergency Leave - UnpaidAn associate, who requires time off work in excess of the above amounts for the death ofan individual not listed above, may be entitled to unpaid Personal Emergency Leave aslong as the 10 days have not been used for the calendar year. Associates can also askfor an unpaid Personal Leave of Absence.Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 47
Page 3 and 4: Policy and Procedure HandbookAcknow
Page 5 and 6: Child Pornography .................
Page 7 and 8: Respecting Diversity at GoodLifeHum
Page 9 and 10: Examples of harassmentHarassment is
Page 11 and 12: All associates have a responsibilit
Page 13 and 14: DefinitionsAccommodation: Accommoda
Page 15 and 16: Complimentary Family Membership aft
Page 17 and 18: Suitably qualified Canadian citizen
Page 19 and 20: Labour Market Opinion in order to o
Page 21 and 22: and enter this into CARE (for non-c
Page 23 and 24: Reference checksReference checks mu
Page 25 and 26: 6. Quickly help new hires to become
Page 27 and 28: easonable and despite the problems
Page 29 and 30: Employee Assistance ProgramFree acc
Page 31 and 32: Employee Assistance ProgramFree acc
Page 33 and 34: A person who has resided in Canada
Page 35 and 36: **Personal Trainers are not permitt
Page 37 and 38: worked for at least 30 days or shif
Page 39 and 40: When you’re Not at WorkAbsenteeis
Page 41 and 42: Stub Period Charts2 weeks (10 days)
Page 43 and 44: In particular, Divisional Managers,
Page 45: Managers are responsible for ensuin
Page 49 and 50: Leaves of Absence without PayJury a
Page 51 and 52: Who can take a Pregnancy Leave?An a
Page 53 and 54: a child is placed for adoption and
Page 55 and 56: In certain cases, the leave may be
Page 57 and 58: claim had started during the 52 wee
Page 59 and 60: you present a claim for maternity b
Page 61 and 62: serious medical condition with a si
Page 63 and 64: On the Job at GoodLifeMember Health
Page 65 and 66: Inspections by Government Agencies[
Page 67 and 68: are not designated (e.g. Home Offic
Page 70 and 71: Information such as business strate
Page 72 and 73: Associates expecting a childAssocia
Page 74 and 75: Dress Code for Fitness Trainers, Cu
Page 76 and 77: Women’s Top ChoicesName TagFoot w
Page 78 and 79: Associates smoking on GoodLife prem
Page 80 and 81: Internet and e-mail use may be moni
Page 82 and 83: GoodLife will only use this data to
Page 84 and 85: • Ensure your full legal name, as
Page 86 and 87: The most senior level position in a
Page 88 and 89: [back to top]The purpose of this po
Page 90 and 91: 1. Fitness Plus members have access
Page 92 and 93: ___________________________________
Page 94 and 95: the premises in its employment-rela
Page 96 and 97:
Forms[back to top]Pregnancy and Par
Page 98 and 99:
[back to top]Associate Sponsorship
Page 100 and 101:
[back to top]Associate Referral For
Page 102 and 103:
[back to top]Foreign Worker Acknowl
Page 104 and 105:
[back to top]E-mail and Internet Ac
Page 106 and 107:
[back to top]Free Resources Availab
Page 108 and 109:
[back to top]Dismissal EmailTo: Hom
Page 110 and 111:
Revenue Type 2Term Mem (you can lea
Page 112 and 113:
SourceSelect ‘Referral - Staff’
Page 114 and 115:
Associate Discounted 1 Year Term Me
Page 116 and 117:
Referring Membership #Skip - not ap
Page 118 and 119:
___________________________________
Page 120 and 121:
___________________________________
Page 122:
loss suffered by him/her, or any ot
show all

Updated Policy and Procedure Handbook - GoodLife Fitness

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?