Updated Policy and Procedure Handbook - GoodLife Fitness

_______________________________________________________________________________Did I pass the Probation?Associates will be advised when they have successfully completed the ProbationaryPeriod. Successful completion of the Probationary Period does not guaranteeemployment with GoodLife for any specified period of time. The right to terminate theemployment relationship at any time is retained by both the associate and GoodLife.Discipline[back to top]GoodLife strives to be patient, fair and tolerant of its associates, and to encourageassociates to exercise self-discipline at all times in their conduct and performance.However, repeated, wilful or inexcusable breaches of policies, standard practices ornormal business ethics are not acceptable and will be dealt with accordingly.Discipline can include some or all of these 6 corrective steps1. counselling or coaching2. verbal warning3. written warning4. final written warning5. termination of employmentExcept for termination of employment, any step of the disciplinary procedure may berepeated more than once, if necessary.When does Discipline start?Discipline can start at any time when an incident or developing pattern of behaviourcreates a serious concern. Counselling or formal discipline will be administered as soon aspossible after the facts giving rise to the discipline become known to the manager.Termination[back to top]Terminations arise from Resignation, Retirement, Involuntary Termination and/or IndefiniteLayoff. Associates who resign from their employment voluntarily will be requested toparticipate in an Exit Interview._______________________________________________________________________________Notifying helpdeskWhen associates leave GoodLife, General Managers must notify helpdesk to delete theassociates ‘goodlifemakesiteasy.com’ email address.The helpdesk must also be notified when General Managers, Assistant GeneralManagers, Member Care Managers, and Fitness Managers leave GoodLife, in order tochange the password on the email address to allow others to check the email._______________________________________________________________________________WarningsAn associate who is released for disciplinary reasons (except for just cause) or inability toperform will receive (1) verbal warning, (1) written warning, and (1) final writtenwarning prior to Involuntary Termination proceedings being implemented._______________________________________________________________________________Termination for CauseWhere an associate has engaged in any of the following, dismissal with cause can takeplace immediately without notice or pay in lieu of, even though disciplinary steps have notbeen taken:1. Serious misconduct: Theft, dishonesty and assault are held to be seriousmisconduct. Conduct such as absenteeism, lateness and poor performance isusually not serious misconduct unless there has been some form of progressivediscipline.2. Habitual neglect of duty or incompetence: For this to be cause, the associatehas to clearly understand the requirements of the job, the requirements have to beConfidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 26